Title: Hospitality at its best at CHIS | Reviews
1Hospitality at its best at CHIS
- Hospitality can be defined as the relationship
between a customer/guest and a host, wherein the
host receives the customer/guest with, respect,
care as well as goodwill, including the reception
and entertainment of guests, visitors, or
strangers. - Hospitality refers to ones behavior towards
others and the way people treat each other. It is
the service of welcoming, onboarding, - and receiving guests/customers/clients.
Hospitality plays a fundamental role to augment
or decrease the volume of sales of an
organization. You can see the effective support
to our clients - at CHIS Reviews.
- Hospitality can be depicted as an act of making
someone feel welcome, usually through
entertainment, resource,s and comfort. The
hospitality industry includes many businesses
that fall under this large umbrella, such as
hotels, motels, resorts, restaurants, etc. - For better understanding look for
- The Big Four
- Food and beverage This category includes
restaurants, bars, and lounges. - Travel and tourism Travel and tourism cover
airlines and many other travel agencies. - Lodging Lodging can be anything from hotels to
any sort of
accommodation arrangement keeping in mind the
guests comfort.
2- Recreation Recreation usually means additional
entertainment activities such as golfing,
fishing, tennis, etc. We have put all the things
together at the CHIS review. Have a look.
All of these industries are connected by their
aim to provide a comfortable, luxurious and
enjoyable experience for all individuals
involved. The atmosphere must be welcoming and
warm, the facilities sometimes offer convenient
amenities, for instance- a shower o complimentary
valet parking, and their revenue typically
depends on whether or not people enjoy being
there. Goal The goal of the hospitality
industry is to provide customers with an
enjoyable, luxurious, dreamy experience. Whether
that enjoyment comes from eating a good meal,
relaxing in a luxurious spa, or getting a good
nights rest and sound sleep away from home,
making sure each individual guest is taken care
of is paramount.
3- Making the customers each day special, while
staying under their service. - Hospitality management Hospitality management is
a vast field that involves keeping n eye on the
day-to-day administrative, operational, and
commercial activities of businesses in the
hospitality industry. hospitality management
covers various industries such as food and
beverage, travel and accommodation as well as
event management. The departments under a
hospitality manager may range from maintenance
and housekeeping to spa services, concierge,
reception, and many more. - The responsibilities that fall to hospitality
managers differ according to the setting in which
hey are employed, including- - Accounting and budgeting
- Interviewing, hiring, training, and managing
staff - Assisting with daily operations
- Optimizing business performance
- Fielding customer complaints and inquiries
- Ensuring health and safety compliance
- Hospitality professional Hospitality
professionals or managers
must possess certain qualities.
4- Polite behavior- Polite behavior is mandatory to
maintain any business relationship. - Empathetic- Empathy is something that makes us
realize others problems and discomfort, if we
dont understand others problems, we wont be
able to solve them either. - Listening and Communication- Open Communication
and Listening solves most of the problems as it
helps us to understand other peoples point of
view. Try to be transparent with the customer
about policy, terms, and conditions from the
beginning. - Open to feedback- Feedback should be taken as a
gift. No matter if its good or bad, it should be
granted with open arms and we should take action
to make sure the customers comfort and
fulfillment of their needs. - Local knowledge- This can help your staff go
above and beyond employee satisfaction. Flexible
and Patient- this will help you to stand in good
stead when you find yourself faced with
unreasonable demands and impossible expectations. - Proactive and Multitasking- this always helps to
cope with the growth o the industry. - Language- Not every customer will be able to
understand certain languages. Hence, try to
resolve this problem by any means. - Importance of the Hospitality industry
It directly affects customer satisfaction
5- Creates quality employment
- Helps in improving the countrys image
- Captures tourists and business market
- Acts as a major engine of economic growth.
- We at CHIS include all the factors that are
utilized on daily basis. Have a look at our
services at Country Holidays Inn Suites Reviews.
Visit https//medium.com/_at_countryholidayinnsuites
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