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Technovation

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M S P P E R S P E C T I V E O N S T R A T E G I C T E C H N O L O G Y T R E N D S F O R 2 0 2 2 – PowerPoint PPT presentation

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Title: Technovation


1
M S P P E R S P E C T I V E O N S T R A T E G I
C T E C H N O L O G Y T R E N D S F O R 2 0 2 2
2
STRATEG I C TREN DS
  • Gartner, a leading research and advisory firm,
    selects the top ten strategic technology trends
    for the coming year each year. The research firm
    defines'strategic' technologies as those that
    have the potential to disrupt the market in the
    next five years. CIOs and other technology
    decision makers should assess these trends and
    identify any opportunities. MSPsare offered a
    unique opportunity. They can not only use
    strategic trends internally to streamline their
    business processes, but they can also improve
    their services by understanding how to implement
    and exploit the trends. Thegrowing interest in
    intelligent services, as well as the need for a
    secure set of connections between services, data,
    and technology, were the main pointsof focus in
    2018.

3
A RTI FI CI AL I N TELLI G EN CE
  • Gartner highlights the maturation of machine
    learning based on massiveamounts of data, new
    algorithms, and the ability to process it
    quickly. Artificial intelligence (AI) is already
    being used to reinvent business models, improve
    decision making, and reshape the customer
    experience.
  • AI and machine learning are reshaping enterprise
    software, whether it's cyber-security tools to
    detect malware and other security threats,
    specialized industry apps to meet compliance and
    regulatory requirements, or conversational Uis to
    improve customer service. Expertise in AI-driven
    tools will be extremely useful for managed
    service providers (MSPs) in 2018. Therole of
    machine learning in data protection and privacy
    will be evident in the automatic discovery,
    classification, monitoring, and protection of
    sensitive data, which can include personally
    identifiable information (PII).

4
A PPLI CATI O N S A N D I N TELLI G EN T A N A
LYTI C
  • Aside from dedicated AI assistants, AI-enhanced
    packaged applications such as SAP's ERPanalytics
    or Salesforce's Einstein are gaining traction.
    However, experts are required to run
    machine-learning and AI-based systems.MSPsand
    VARs are best positioned to train intelligent
    apps to perform specific functions. Gartner also
    highlights augmented analytics, which uses
    machine learning to automate knowledge sharing,
    data preparation, and knowledge discovery.
    Organizations can avoid revenue loss as they
    scale and build their services by relying on
    machine-learning algorithms to predict negative
    outcomes before they occur.

5
BLO CKCHA I N TECHN O LO G Y
  • Blockchain has evolved from a digital currency
    infrastructure to a platform for digital
    transformation. Blockchains, which were initially
    focused on financial services, now have a wide
    range of applications, including supply chain,
    title registry, identity verification, media
    distribution, manufacturing, health care, and
    government. Managed service providers (MSPs)can
    benefit from blockchain by storing data, managing
    contracts, processing payments, and muchmore.
    However, blockchain is destined for muchmore in
    the enterprise, and as enterprise-grade
    blockchain solutions suchas Blockchain as a
    Service (BaaS) proliferate, businesseswill seek
    experts to guide and assist them in their
    implementation.
  • Source Managed IT Solutions

6
TH A N K Y O U
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