All You need to know about patient satisfaction (1)

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All You need to know about Patient Satisfaction
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What is patient satisfaction?

• Patient satisfaction is one of the strongest
  pillars for both sides of an apt healthcare
  arrangement - the provider the seeker. A
  satisfied patient is an empowered individual who
  aids his own care cure time while doing so, he
  also aids the doctor to attain his ultimate goal
  of medical practice also experience a positive
  word of mouth in the air around.

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Why patient satisfaction is important in
healthcare?

• Patient satisfaction is concerned with how
  patients evaluate the quality of their healthcare
  experience. It is increasingly being assessed in
  surveys of healthcare settings, as a marker of
  quality of care, along with other dimensions of
  quality such as access, relevance to need,
  effectiveness, and efficiency.

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How you can improve patient satisfaction?

• Expectations
• Time
• Appearance
• Perception
• Quality of care

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Benefits of patient satisfaction

• Patient satisfaction is a highly desirable
  outcome of clinical care in the hospital and may
  even be an element of health status itself.
• A patients expression of satisfaction or
  dissatisfaction is a judgment on the quality of
  hospital care in all of its aspects.
• Patient satisfaction belongs to the service
  dimension as opposed to the technical dimension
  of quality of care.

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Thank You