FAQs for Best Rehabilitation Centers in Queens NY

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FAQ's Highland Nursing Care and Rehab Center,
Inc.
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What are your visiting hours?

• We recommend visiting from 8am until 8pm, after
  that time we lock our doors as most residents are
  asleep. But you are welcome to visit 24 hours a
  day. Please call in advance for after-hours
  visits to ensure access.

• How do I find out about activities provided for
  the resident ?

• We strive to create social programs and
  individualized activities to match the
  capabilities and needs of each resident. This
  also has a powerful impact in the healing process
  of those residents involved in some type of
  rehabilitation. Specific activities include
  active resident councils, musical performances,
  current events update, reading the newspaper,
  singing exercises, fitness activities, stretching
  exercises, religious meetings, outside
  entertainment, games, trivia, history, and
  volunteer involvement. We also strongly encourage
  families to participate with the residents in
  various activities. See the News section on our
  home page for upcoming events.

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What role does Social Services play at
Highland Care Center ?

• Our social service team assists both residents
  and their families during transitional periods.
  They also provide essential information, manage
  requests and concerns, help in care and discharge
  planning for each resident. They can arrange
  professional services for Dental, Vision,
  Podiatry, Audiology, Power of Attorney, Dementia
  assessment, Psychosocial and Psychiatric
  Evaluation, and Individual therapy.

• How is the laundry done? Can family members take
  laundry home?

• Should you wish to have Highland Care Center
  wash the laundry please notify the front office
  upon admission. Subsequently, if a family/care
  giver is going to take care of the laundry at
  home, please let the nursing station know your
  plans. This way, the staff can place a sign on
  the closet door notifying our housekeeping staff
  to leave the clothing for family pick up. We
  request that family provide a hamper for clothes
  and pick it up twice a week.

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What articles of clothing shuld we bring?

• We recommend approximately five changes of
  clothing and a pair of comfortable rubber-soled
  shoes. All articles should be washed, clearly
  labeled with residents name in permanent ink and
  entered into the residents personal inventory
  log in the medical chart. Other personal items
  should be marked or engraved for identification.
  We advise that residents do not keep valuable
  jewelry or large amounts of cash in the facility.

• Is there a limit to the number of people who can
  visit at one time?

• Although we do not have a formal policy stating
  visitation guidelines, we suggest using the
  common areas of the facility to meet with your
  loved one. If it is not possible to visit in one
  of the common areas, we suggest a limit of one to
  three people in a resident room at one time.

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Is there any private safe available to use?

• You may reserve the activities lounge for any
  special events (birthday, holidays, meals) with
  notice.

• Can children visit?

• We encourage children to visit, however, we ask
  you to alert the charge nurse to anyone visiting
  the facility under the age 12.

• Can we bring a family pet to the facility?

• We would love for your family pet to come visit.
  Please remember to clean up after them and take
  the proper safety measures at all times. All pets
  are to be kept on a leash and should have all
  current vaccinations.

• How often will a physician or health
  professional visit?

• Physicians generally see residents upon
  admission and once every 30 days thereafter.
  However, our nursing professionals are in
  constant contact with all of the physicians that
  visit the facility. Some insurance companies
  require that physicians visit more often. Check
  with our nursing staff for further information.

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tagram - https//www.instagram.com/highlandcare_ny
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Phone[phone] Admissions Office(718)
577-4222 Fax[phone]
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Thanks For Watching !For more details visit
our website - https//www.highlandrehabandnursin
g.com/