How to Fix QuickBooks Could Not Connect to Email Server - PowerPoint PPT Presentation

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How to Fix QuickBooks Could Not Connect to Email Server

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After entering their credentials on QuickBooks webmail, some users have reported experiencing an error message displayed on their screen “QuickBooks couldn’t connect to email server”, especially after they have entered their email password. Let's find out solutions to this error. – PowerPoint PPT presentation

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Title: How to Fix QuickBooks Could Not Connect to Email Server


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  • When incorrect username /ID or password have been
    entered while logging into your email.
  • There is some problem with the users internet
    connection.
  • The email server settings have not been
    configured correctly.
  • The user is not having the credentials of the
    admin required to login to windows.
  • The files required to run QuickBooks are damaged.

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It is extremely important to resume the
connection between QuickBooks and your email
server at the earliest as such errors are
hampering the communication between the
organization and its clients, customers and
vendors. There are various ways in which you can
fix could not connect to the email server error,
see which of these solutions work for you
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1st Solution. Update your QuickBooks Software
  • Open QuickBooks desktop and go to the help menu.
    Click on Update QuickBooks Desktop.
  • Now click on the Update Now option.
  • Check the Reset update option and then click on
    get updates.
  • Wait for the updates to install on your system
    and click on close when the update is complete.

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2nd Solution. Review the settings of the Webmail
Preferences
  • Firstly, got to the QuickBooks edit menu and then
    click on Preferences.
  • Then click on Send Forms option.
  • After that, in the My Preferences, choose your
    email account and click on edit.
  • When the Edit Email information screen opens,
    check the SMTP server details sections and
    rectify the name of the server ,
  • Finally, Port the Email Provider Settings

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3rd Solution. Reset the Settings of Internet
Explorer to Default
  • Begin by pressing the windowsr button together.
  • Type inetcpl.cpl and click Ok
  • Click on the advanced tab and click on Restore
    advanced setting.
  • Press the Apply option and click Ok.

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We hope that in this PPT we have been able to
provide you with all the causes of this error and
subsequently solve the problem where your copy of
QuickBooks is unable to connect to the email
server.
FOR MORE DETAILED STEPS CLICK HERE!
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QuickBooks Desktop or Online then,
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