QuickBooks Has Stopped Working! Here’s How To Deal With It

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QuickBooks Has Stopped Working! Heres How To
Deal With It

• Sometimes, the QuickBooks desktop application
  freezes or quits itself when starting and gives
  error messages, QuickBooks not responding when
  opening company file or QuickBooks payroll has
  stopped working. The error usually occurs when
  the company file is damaged or corrupted. When
  the error appears, the user no longer able to
  work on the QuickBooks desktop. To get detailed
  information on QuickBooks has stopped working
  error, its causes and solutions, read the article
  carefully till the end.

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What are the factors leading to the QuickBooks
payroll has stopped working error?

• Following are the reasons behind the QuickBooks
  not responding when opening the company file
  error

1. There might be some damage to the Windows
   operating system.
2. The hard drive containing company file data is
   corrupted.
3. QuickBooks company file name is too long.
4. The QBWUSER.INI file is damaged or missing.
5. Corrupt installation of QuickBooks desktop.

As of now, you are aware of the causes behind the
QuickBooks has stopped working error. Lets
proceed to the solutions given below in order to
fix the problem.
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Solutions to Why does my QuickBooks not open?

• Check out the troubleshooting methods to overcome
  the QuickBooks not responding when opening
  error

Method 1. Renaming the QBWUSER.ini file
Changing the name of the QBWUSER.ini file can
possibly fix the damage. Follow the steps to
rename the file

1. Open the folder containing the QBWUSER.ini file.
   If you cant see the file, you need to enable
   hidden files and folders.
2. Next, right-click on the file and choose Rename.
3. Add .old at the end of the file name.
4. Also, rename the EntitlementDataStore.ecml file.
5. Try to open QuickBooks again.

If you still get QuickBooks not responding when
opening company file, move on to the next method.
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Method 2. Use Quick fix my Program

• Running the Quick Fix my Program tool can fix the
  error by closing background processes that
  QuickBooks uses. To run Quick Fix my Program,
  download the QuickBooks Tool Hub with the help of
  the following steps

1. Close QuickBooks.
2. We suggest downloading the most recent version of
   the QuickBooks Tool Hub.
3. Open the downloaded QuickBooksToolHub.exe file.
4. Follow the on-screen steps to install the
   application.
5. Next, agree to the terms and conditions.
6. Once the install finishes, the QuickBooks Tool
   Hub icon will appear on the desktop.

Run Quick Fix my Program

1. Open the tool hub by double-clicking on its icon.
2. Select the Program Problems tab.
3. Click Quick Fix my Program.

If the QuickBooks has stopped working error
message still appears, proceed to the next method.
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Method 3. Try to run QuickBooks Install
Diagnostic tool

• The tool will help fix the installation issues

1. Open QuickBooks Tool Hub again.
2. Choose the Program Problems tab.
3. Click QuickBooks Install Diagnostic tool.
4. Let the tool run.
5. When the process completes, start QuickBooks
   again.

If you are still getting the same error message,
install the Windows Operating system again. But,
before reinstalling, dont forget to back up the
QuickBooks company file as reinstalling Windows
will completely remove data from the computer.
Following are the steps to back up the company
file

1. Open QuickBooks and click on the File menu.
2. Select Switch to Single-user Mode.
3. Hover over the File menu again and select Back up
   Company.
4. Then click Create Local Backup.
5. Next, select Local Backup and click Next.

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6. Navigate to the Local Backup Only section,
select Browse. 7. Choose where you want to save
your backup company file. 8. If you want, you can
keep multiple backups. 9. Click OK to
proceed. 10. Select Save it now and then Next.
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Conclusion
Thats all about the QuickBooks has stopped
working error. We hope you find the article
helpful and informative in resolving the error.
If the problem persists, contact the QuickBooks
technical support team by calling us on our
customer service number (855)-526-5749.