Why should organizations shift to WFH agents to conduct CATI surveys?

1
Change is the only constant. The world we live in
is changing everyday.
2
The economy too is changing. Its the era of the
Hybrid economy. Its all about maximizing the
strengths of each approach and minimizing
weaknesses to obtain optimal output.
We are living in a Hybrid Economy Now
OnsiteHome
3
The world was gradually shifting from the office
environment to the work from home environment.
The arrival of Covid has only sped up the process.
4
Agencies around the world are adapting to WFH
agents for conducting CATI surveys. If we dont
change with time, we are left behind. Polling
agencies have realised this and are adapting to
the changing scenario by making the shift to
remote working.
5
While adapting to the remote working model, it is
also essential for polling agencies to use
flexible phone survey software balance both sides
of the traditional equation - reduce capital
expenditures and at the same time, not compromise
on quality.
6
The one who will adapt best to the changing
scenario - the remote working method in this case
- will stay ahead of the competition while using
cost effective phone survey software
7
Shifting to the remote work environment
definitely has its perks - cost savings of upto
10k, higher productivity and higher agent
satisfaction as well.
8
With features like flexible hosting for both on
premise and cloud, flexible pricing with
subscription pay as you use models and up to date
security and compliance , Voxco CATI Survey will
help you adapt to the changing scenario seamlessly
9
Help agents make the switch to remote working
easier with Voxco CATI Survey. Train agents via
the platform, assign training modules according
to their performance and ensure better employee
engagement.
10
Some of the biggest names in the polling world
place their faith in Voxco
11
Three million calls over two months and 50,000
completed interviews. Voxcos phone survey
software ensured Siena Colleges 2018
Pre-Election Polling study was a success.
12
Siena college ran their study in collaboration
with The NYT Upshot. It was a logistically-complex
project involving several call centers, with new
questions added all along the way, over the
course of a short time frame. However, Voxco CATI
Survey had all bases covered and ensured
uninterrupted service.
13
Social Research giants like NORC have entrusted
Voxco with delivering the right phone survey
software and professional support to conduct
their large scale surveys.
14
Thank You!