Lean Six Sigma A to Z Guide for Dummies

1

Lean Six Sigma A to Z Guide for Dummies
2
Table of Contents
3
Crucial Lean Six Sigma Tools
5
DMAIC stands for Define, Measure, Analyze,
Improve, and Control which is a highly effective
five-phase method and problem-solving approach
that drives the Lean Six Sigma. DMAIC involves
a data-driven improvement cycle used for
improving, optimizing, stabilizing business
processes.
II. Critical to Quality (CTQ) Critical to Quality
(CTQ) is a crucial tool used while designing
new products or services for a business. CTQs
are measurable data needed on a specific
product or service that your customers have
specified as extremely important.
III. Value Stream Maps Value Stream Maps are lean
tools that use flow chart documenting at every
phase in the project. According to lean
experts, this methodology is fundamental for
minimizing process cycle times,
Besides, DMAIC isnt restricted to Six Sigma and
can be deployed in other improvement
applications as well. The key objective of DMAIC
is to remove costly variations from
manufacturing and business processes.
identifying waste, and implementing process
improvement seamlessly.
I. SIPOC Diagrams SIPOC Diagrams are the tools
that help in defining complex projects that
arent scoped properly. Teams use these
diagrams before the project work begins to
determine all the relevant methods.
IV. Voice of the Customer A specific statement
made by customers on specific products or
services is called the Voice of the Customer.
This includes user expectations, comments and
preferences.
SIPOC Diagram
09
www.greycampus.com