Amazon Appeal Letter for Account Suspension - PowerPoint PPT Presentation

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Amazon Appeal Letter for Account Suspension

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Amazon account suspensions are common among sellers, but finding the cause and appealing effectively are not straightforward. If your account is suspended, there is a particular set of instructions to follow and intricacies required to recover your account with a suitably written appeal letter or plan of action. – PowerPoint PPT presentation

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Title: Amazon Appeal Letter for Account Suspension


1
CUSTOM APPEAL LETTER PLAN of ACTION FOR AMAZON
SELLER SUSPENSION
  • TheAppealGuru

2
AMAZON SUSPENSION
  • Amazon account suspensions are common among
    sellers, but finding the cause and appealing
    effectively are not straightforward.
  • Its never been unclear about why accounts are
    suspended. Sellers are left to investigate for
    themselves, in the hope that whatever problems
    they uncover are a match to Amazons reasons for
    suspending them.

www.theappealguru.com
3
REASONS - ACCOUNT SUSPENSION
  • High Order Defect Rate
  • Late Shipment Rate
  • Pre-fulfillment Cancellations
  • Linked Accounts
  • Copyright Infringement
  • Trademark Infringement
  • Forged Document
  • Reviews Manipulation
  • Seller Account Hostility

www.theappealguru.com
4
SUSPENSION LETTER
  • Amazon will send you a suspension letter before
    suspending your Seller Account.
  • Make sure to verify what the reason for the
    suspension is and try to correct it, and let
    Amazon know the measures you have taken to fix
    the issue.
  • These account suspensions are usually carried out
    by Amazon Bots.

www.theappealguru.com
5
APPEALING TO AMAZON
  • Once you clearly understand the details of why
    your account is suspended and have already taken
    measures to prevent it from happening again.
  • It is best to create an appeal letter or plan of
    action before contacting Amazon.

www.theappealguru.com
6
PLAN OF ACTION
  • The following are critical to an effective appeal
    letter or plan of action
  • Identifying the issue/s.
  • Clearly explaining what has been done to address
    the issue at hand.
  • Showing the necessary steps to assure that the
    problem will not occur again in the future.

www.theappealguru.com
7
APPEAL LETTER SUBMISSION
  • After thoroughly reviewing your appeal letter or
    plan of action, submit it to Amazon using the
    following steps
  • Log in to Seller Central click on Performance
    Notifications.
  • Locate the suspension notice, click the Appeal
    button then click Appeal Decision.
  • Enter your appeal letter/plan of action into the
    provided form.
  • Click on Submit Appeal your letter will be send
    for review.
  • Call Amazons support to notify that they
    received your appeal.
  • Wait for Amazon to review your appeal. The team
    will respond to you in 48 hours.

www.theappealguru.com
8
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