COVID 19 AND ITS IMPLICATIONS ON E-COMMERCE

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Warehouse Fulfillment Service in India

• https//www.quickshift.in/fulfillment-services

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Covid 19 And Its Implications On E-commerce
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E-commerce is a booming industry that is gaining
attention worldwide, and in India, much before
the coronavirus arrived. However, the pandemic
has brought in a series of changes accompanied by
uncertainties and panic. The infectious nature of
the virus has led to changes in the consumers
lifestyle, from social contact to social
distance. Every single individual tries to avoid
contact and follow a hygiene protocol. Due to
these changes, we will soon witness the way
businesses are conducted on online selling
sites too. Consumer behavior is rapidly
changing, and people are resorting to ordering
online rather than visiting shops and outlets. On
the other side, there is a section of people,
which will refrain from buying anything at all.
It is to avoid any contact with the outside world
and minimize the risk of infection. Moreover,
people will only spend on necessities and will
not be inclined to invest more than that. It
presents both challenges and opportunities. There
fore, COVID-19 will have both positive and
negative implications for the E-commerce
industry. So let us dive into it and see which
side will win.
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Positive Implications Of Covid-19 On The
E-commerce Industry
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Apprehension to step out Despite the relaxations
in lockdown, people are apprehensive about
stepping out and coming in contact with people.
Therefore, companies should nudge off their
behavior towards online selling sites. Through
online ordering, people can ensure less contact
with the outside world and thereby reduce the
chances of infection. Turn the challenge to
opportunity E-commerce companies have taken a
hit due to lockdown and restrictions. To
compensate for this and grow, companies can
capitalize on the opportunities and quickly
change their online selling sites to supply all
the essentials and cater to a broader range of
customers and markets. It can help the business
get higher engagement in the future as
well. Safety guidelines To prevent the
infection of the virus, WHO has outlined a series
of safety guidelines and protocols. The order
processing services must ensure compliance with
these guidelines at various stages of their
operations, such as picking, packaging, and
shipping. Every order has to be packed and
shipped with due care and sanitization. It will
bring a breakthrough in the safety of both
customers and suppliers in the future too.
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Feasibility of fulfillment services The
companies with feasible and flexible fleet
management service or ecommerce fulfillment
services will benefit immensely as the companies
will not require colossal staff, resources, and
capital to deal with packaging and paying rent
for the warehouse. Many fulfillment and fleet
management services are coming up with
technological solutions to deal with staff and
resource crunch. Increased screen time It is a
known fact that peoples screen time has
increased exponentially, which means more access
and exposure to online selling sites. The
increased screen time will show people items
available online repeatedly and with higher
frequency. Hence, it will drive their shopping
gene. This behavior of people can be profitable
for e-commerce companies with accentuated orders
and, eventually, profits.
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Negative Implications Of Covid-19 On The
E-commerce Industry
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• COVID-19 driven lockdown has shut down most of
  the services, and the global supply chain and
  logistics industry came to a halt. This lockdown
  has caused negative implications for E-commerce
  in the short run. Some of them are
• Supply of only essential items
• With the government advisories in India to supply
  only essential items like groceries and medical
  supplies, online selling sites suffered a setback
  as they could not run their order processing
  service smoothly. Other things on the sites
  remained neglected and gave a blow to the revenue
  of E-commerce companies.
• Restriction on movement of people
• Due to the restriction on the physical movement
  of people, including delivery executives, the
  majority of the stock in the warehouse did not
  move to the customers. So it increased the cost
  of keeping goods in the warehouse and also
  delayed the revenue of companies.

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