How coronavirus pandemic has boosted the delivery business worldwide

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• As the COVID-19 pandemic spreads rapidly across
  the world, grocery delivery apps have witnessed a
  surge in the number of daily downloads. Be it
  Instacart, Walmart Grocery, or Shipt, all these
  apps have recently set new milestones by
  recording massive increase in daily downloads by
  160, 218, and 124 respectively.
• Almost all the major industry sectors including
  transportation, travel, capital goods, and
  manufacturing have adversely affected because of
  the coronavirus outbreak. But, even this grim
  situation has opened the doors of new
  opportunities for a few industry sectors. Lets
  go through these sectors.

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• Grocery Delivery Services
• The first essential item during situations like
  lockdown or virus outbreak is grocery. In this
  couple of months, online grocery delivery apps
  have seen a massive increase in the number of
  downloads.
• In the most-affected countries like China and the
  USA, people tend to rely on online groceries to
  meet their daily food requirements. It is the
  reason why apps like Instacart and Walmart
  Grocery have seen a massive increase in the
  number of downloads in recent times.
• Mail and Delivery Services
• Though the COVID-19 pandemic has affected mail
  and delivery services in speed and efficiency,
  most of the delivery companies are opened. CDC
  has mentioned that there is a very low chance of
  coronavirus spreading through shipped packages
  and products because of poor survivability of the
  virus on the surface.
• In some countries, on-demand courier delivery
  apps have also worked wonders. People, in
  countries that have considered courier services
  as essential services, can leverage the benefits
  of on-demand courier services through customized
  mobile apps. They can track the consignment and
  get the courier at the doorstep.
• Also Read- How to Build On-demand Grocery
  Delivery App for Tech-savvy Shoppers

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• Food Delivery Services
• Restaurant companies and third-party delivery
  agencies can boost revenue by facilitating their
  customers to order online. Food delivery apps are
  designed to provide convenience to app users
  while ordering food.
• Hungry, self-quarantined people can order food by
  using such apps and get delivery at their
  doorsteps. Food delivery apps are a quick,
  convenient, and useful option for people who work
  from home and want to avoid crowded restaurants
  or food zones during the situation of COVID-19
  pandemic.
• Countries like the US and Spain where the
  outbreak is more disastrous than other countries
  can remain big boosters for the food delivery
  business because people avoid going out all time.
• Rise of Contactless Delivery
• Contactless delivery is a new norm for
  restaurants and dining halls. Many reputed brands
  have already adopted a zero-contact approach to
  their deliveries especially to prevent their
  customers and employees from dreaded coronavirus.
  An option is already given in the food delivery
  apps for the users.
• App users or customers need to select this option
  before placing an order. On selecting the
  contactless option, the delivery person will keep
  the food in front of the customers doorstep
  rather than giving it directly to the customers.

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• The delivery person also waits outside to ensure
  the delivery is collected by the user. Apart from
  contactless delivery, many restaurants and food
  delivery outlets have started implementing best
  practices to minimize the person-to-person
  contact inside and outside the food court.
• Due to the COVID-19 outbreak, many restaurants
  have reduced their staff to make sure that they
  can prevent the impact of coronavirus pandemic.
• Here we would also like to mention the
  contactless payment solution. Most grocery and
  food delivery apps offer payment gateways for
  swift and secure online payment. Once the app
  users pay by using their credit or debit cards,
  they can get food in a tamper-evident package. In
  a way, they just get rid of going out and
  contacting people for payments.
• Online Delivery
• Online retail business is another beneficiary of
  the recent situation. The online retail giant
  Amazon has extended its workforce by 100, 000 in
  the US to meet the surge in online demand of
  various products.
• However, it faces issues like out-of-stock
  situations or delays in deliveries. Even prime
  customers have to wait for several days due to
  delayed delivery.

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• These issues have compelled it to put a notice
  regarding the unavailability of inventory and
  delivery. As shoppers continue to put orders
  online, even large online retailers also face a
  shortage of items.
• Concluding Lines
• The COVID-19 pandemic is spread exponentially
  across the world. Almost all enterprises have
  started taking the brunt of this dreaded disease.
  On one hand, many industries strive to survive,
  and on the other hand, online delivery businesses
  witness a surge in the number of downloads.
• Customized grocery delivery apps and food
  delivery apps can open new avenues for business
  and help startups thrive in such a challenging
  situation.
• You can boost your food or grocery delivery
  business while preventing it from the adverse
  effects of coronavirus outbreak through a
  customized mobile app solution.