Salesforce CRM Integration Solutions

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Salesforce Integration Services
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Salesforce Integration Challenges

• Integration with multiple systems provided by
  different vendors.
• Integration of cloud-based Salesforce to
  on-premises systems.
• Integration with complex custom solutions.
• Integration of several CRM solutions across
  regional branches.
• Complex integration scenarios that require
  flexible and scalable solutions.
• Need for full visibility of information flows
  between integrated applications.
• Real-time data synchronization.

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Salesforce Integration Steps to Success
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Salesforce Integration Options
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Why do You Need Salesforce Integration?

• Salesforce integration helps you to create a more
  engaged customer and employee experience by
  providing a 360-degree view. It helps you bring
  two distinct systems together in order to build a
  unified productive view of your customers.
• Solve complex business logic to provide you with
  more reliable solutions.
• Provides you with single authentication across
  all the tools via O-Auth.
• Helps you bridge the gap between front end team
  (sales, service, and marketing) with back end
  team (finance and administration).
• Make your business processes self-operational.

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Technical Approaches To Salesforce Integrations

• Direct integration solution. That is either a
  direct API or database integration between
  Salesforce and another system. Though limited in
  flexibility and points of integration, this
  option will satisfy the need for mutual data
  exchange between two systems.
• Solution based on integration server. A more
  flexible solution that reduces effects of
  systems updates on the integration, minimizes
  the need for IT resources and gives you more
  control over data flows. This broad group
  includes solutions hosted in the cloud and
  on-premises, as well as those delivered according
  to a hub-and-spoke and an enterprise service bus
  (ESB) models.

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