Common Shipping Glitches and Ways to Fix Them

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Common Shipping Glitches and Ways to Fix Them
If customers place orders on your site, they also
expect a hassle-free delivery experience. While
several glitches can ruin this, delivery failure
is one of the most common ones. This is where
integrating a Magento 2 Delivery Date extension
with your Magento store, or practicing some ways
to avoid delivery glitches may come in
handy. Read on to know more about delivery
failure and other glitches in detail. And ways
you can fix them.
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• Problem Delivery Failure
• You can attribute a delivery failure to various
  reasons
• Receivers Unavailability at the Delivery Time
• Several e-store owners often face this shipping
  problem. They ship orders without knowing
  whether the customer will be available to receive
  the delivery or not. What follows then is the
  delivery failure. Due to this, deliveries dont
  only get late but also increase unnecessary
  expenditure of store owners. As they have to
  dispatch the same order twice adding to the
  overall shipping cost.
• Pro Tips
• Deliver products to customers when and where they
  want. Let customers select delivery date and
  time which will
• Reduce the chances of delivery delays to almost
  zero.
• Save you any unnecessary expenditure.
• Create a good impression on customers by
  providing them with flexibility of scheduling
  delivery as per their convenience.
• Integrating an extension that lets your customers
  choose Magento 2 delivery time slot and date can
  fulfill your purpose.
• Giving them a call before delivery can also be a
  good idea. You can keep the option Call before
  Delivery for customers.

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mistakes and that too after dispatch may be
impossible. Or worse, you may even lose your
valuable customer due to a documentation
flub. Pro Tip A shipping extension that
validates the address your customers fill can be
of great help. You should let customers view
their delivery details like order date, shipping
date, price details, price breakup, all in one
place before checkout. This will avoid any
confusion about shipping or other
details. Shortage and Delay in Raw Material
Supply Lets say, your customer wants to order a
t-shirt with a red ink design. However, due to
some reasons, it is unavailable for a long time.
A situation like this one may be disheartening.
Not just for you but also for your customers. The
consequences? Customers may lose interest in
your brand and might never return to your e-store
again. Pro Tip Choose your vendor carefully
after researching the market well. If you are a
small business owner, you can opt for the
print-on-demand or drop-shipping option as well.
It will save you from the inventory management
expenditure. Thus, your consumers will hardly
face the Out of Stock situation
anytime. Delayed Deliveries 13 of shoppers
wont order from a retailer again who failed to
deliver on-time. Factors responsible for late
deliveries may be
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Non-Specific Grace-Period Grace period is the
minimum count of days between the order date and
delivery date for a product. If you dont
specify it, customers dont get an idea of the
number of days they would have to wait and
presume a delivery date. The order they receive
after the date they presumed is a late delivery
for them. Pro Tip Always specify a grace
period for customers, especially for those
orders that arent one-day deliveries. This will
save you unnecessary grievances, complaints or
queries. Non-Marking of Dates and Delivery Time
Slots To be at the beck and call of customers
helps a lot. But you too are a human! And need
rest or break. When you dont specify your
non-working days, your customers wont be able
to know whether you are operating on a particular
day or not. So, when they order a product from
your e-store, they consider that as a working
day and then your late delivery countdown buzzes.
Thereafter you know, customers have already
framed a bad opinion about your service and are
never going to return to your e-store. Pro Tip
Mark your non-working days and non-operative time
slots. It will make it easy for consumers to
know the estimated Magento 2 delivery date and
time. Not Setting Cut-Off Time and Delivery
Quota in the Backend Consumers will place orders
as and when they like, you may not be able to
fulfill them at times.
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Pro Tip Set cut-off time beyond which an order
wont qualify as the order on the same date. It
will help you put a cap on the count of daily
orders and manage them more efficiently. Besides
, set a delivery quota per consumer (the maximum
count of orders one places on a single day)
also. It will help you limit daily orders from a
single customer. Hence, you can serve a
consumer better by preventing overflow of orders
and facing difficulty completing them. Delayed
Dispatches Keeping track of numerous orders can
be hard at times. If you have umpteen orders but
no proper reminders, you may mess up completing
orders. Pro Tip Install an extension to send
you email notifications about the latest orders.
Such an extension will help you stay on top of
order management. Keeping a repository of orders
will also become easy. Thus, tracking orders and
on-time deliveries will become easier for
you. Mother Nature Natural calamities like
floods, earthquakes, hurricanes, etc. are
inevitable. If any such nature force delays your
delivery, the best you can do is inform your
customers about the possible delay. This way, you
will instill a sense of trust in them.
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Lost/Misplaced Orders Sometimes, an order may get
misplaced or lost on its way to the customer.
They may end up questioning you about that once
it has surpassed the estimated delivery date. A
few possible reasons behind this goof-up may
be Package Not Shipped in the First
Place Though quite unseemingly, a picker may
havent picked up the right order(s) itself from
the origin. So, unbeknownst to the shipper, a
package may havent even been dispatched. Unscan
ned Package Sometimes, a package may enter the
supply chain in the shadows. This means the
carrier may have forgotten to scan or confirm the
order. Damage Beyond Recognition Some accidents
like car/truck accidents, fire incidents, or
fluid leak from other packages may damage a
package beyond recognition. Pro Tips Proper
Inventory Management The more efficiently you
manage your inventory, the lesser the probability
of misplaced packages would be.
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Research Your Options Well Multiple shipping
providers are there for you to choose from.
However, you cant just pick any random shipping
provider. Research shipping providers, compare
reviews, quotes and service quality before the
final selection. Proper Packaging To ensure the
maximum safety possible, do your packaging well.
Choose a water-resistant packaging for items
susceptible to damage from water like documents,
files, etc. Similarly, wrap a foam sheet around
delicate things like glass crockery items, and
use a hard outer covering. Live Track your
Orders Use an extension that lets you live-track
all your shipments. Also, send notifications
from your end to keep them abreast of their
parcel whereabouts. Let them track their
shipments themselves as well by providing the
Live Tracking feature. Shipment of the
Wrong Product Sometimes, a consumer simply
orders a product from your store. But dont get
to mention any specific order requirements.
Afterwards, when the product finally gets
delivered to them, they notice flaws and request
the product return or replacement. This
scenario is more common in custom products.
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Pro Tip Use Labels and Comments Create a
Comment box under a label of your choice. This
comment box is for consumers to fill out any
special requirements about the order. This way,
you can deliver the exact order in the way they
want. These comments will personalize the
delivery process and deliver the right
product. To Sum Up Several common shipping
glitches may bring you in your customers bad
books. Analyzing them and upgrading your
shipping practices by using a Magento 2 Delivery
Date and time scheduler can really make a
difference in your operations Original
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g-glitches-and-ways-to-fix-them