Apty (2)

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TOP 5 FEATURES TO LOOK FOR WHILE CHOOSING A
DIGITAL ADOPTION PLATFORM (DAP)?
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WHAT IS DIGITAL ADOPTION PLATFORM??

• A Digital Adoption Platform (DAP) is a software
  layer that sits on top of any web-based
  applications.?
• It provides a seamless learning experience to the
  end-users with step-by-step on-screen
  walkthroughs.

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5 FEATURES TO LOOK FOR WHILE CHOOSING A DAP?

• Ease of use?
• Analytics?
• On-screen guidance?
• Support?
• Automate tasks

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1. EASE OF USE/ USER-FRIENDLY?

• Digital adoption tools are supposed to make
  applications easier to use, so if theyre not
  user-friendly they wont work.?
• According to G2 report for the ease of use of top
  4 players, on a scale of 10?
• Apty -9.3?
• Walkme -7.9?
• Whatfix -8.8?
• Pendo -8.2

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2.ANALYTICS?

• Collecting data is not only important, but the
  digital tools also must be able to provide
  actionable insights by understanding user
  behavior.?
• McKinsey found that data-driven businesses are 24
  times more likely to acquire customers. According
  to Accenture, 82 of top-level executives believe
  analytics has increased productivity by more than
  11.

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SEE ANALYTICS IN ACTION?
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3.ON-SCREEN GUIDANCE (UX)???

• Users adopt DAP tool to make their task simpler
  and easier. The DAP tool must provide a
  hassle-free user experience.
• According to G2 report, the top DAP tools that
  meet user requirements, on a scale of 10 are?
• Apty -9.3?
• Pendo -8.8?
• Walkme -8.8?
• Whatfix -8.9

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SEE ON-SCREEN GUIDANCE ?IN ACTION
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4.SUPPORT?

• Youll need excellent support for implementing
  the tool as well as post-launch.?
• According to G2, top DAP tools that provide the
  best quality of support, on a scale of 10?
• Apty -10?
• Pendo -8.8?
• Walkme -8.9?
• Whatfix -9.9

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5.AUTOMATE TASKS?

• Mundane tasks and doing a task repetitively are
  frequent impediments faced by users.
• A good DAP tool must be able companies to harness
  the power of automation without investing in
  custom development. ?
• Forrester projects that spending on RPA will
  reach more than 2.9 billion in 2021 and by 2023,
  it will hit 12 billion.

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SEE AUTOMATION IN ACTION?
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• The problem isnt the software. Its how its
  being used

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