Improving Market Research with CATI Services - PowerPoint PPT Presentation

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Improving Market Research with CATI Services

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CATI services are provided by the people of market research companies to the people/companies in need of information or knowledge of particular industries. – PowerPoint PPT presentation

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Title: Improving Market Research with CATI Services


1
Improving Market Research With CATI Services
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2
  • What are CATI services and what does it stand
    for?
  • CATI stands for Computer-assisted Telephonic
    Interviewing.
  •  
  • What are the CATI services?
  • Well, to define it in simple terms- CATI services
    are provided by the people of market research
    companies to the people/companies in need of
    information or knowledge of particular
    industries.
  •  
  • If we are to define it as per the market-related
    terms, it is a market research method that
    involves market research surveys by interviewing
    the concerned respondent via telephonic
    communication.
  • Now, this survey involves 4 main elements that
    complete the whole CATI market research service-
  • The interviewer
  • computer (that makes things smart and efficient)
  • telephone and headset (to communicate directly
    with the respondent)
  • and the concerned respondent.

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3
  • How does the CATI survey works? 
  • As the competition and demand both are increasing
    on a directly proportionate scale, the need to
    provide the fastest and efficient service with
    the best knowledge and data is at the highest.
  •  
  • With a number of market survey companies present
    in the market, the aim must be to ensure that
    they provide the best market research with the
    utmost efficiency. The fastest way to get
    efficient data in time is to look for a CATI
    survey company.
  •  
  • For a CATI service method gives you instant
    knowledge of the concerned data. Well-trained
    executives are the essence of this survey, they
    rally along with the system and get every answer
    provided by the interviewee. These interviewees
    are a part of a pre-defined target from whom
    questions are asked from a pre-designed
    questionnaire displaying on the computer screens.
    These responses are recorded for a real-time
    solution and for creating statistics instantly.
  • Learn the complete and proper working of the CATI
    service method as presented by the CATI survey
    company.

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4
  • Pros and cons as we know it!
  •  As everything is made of 2 matters, CATI
    services also include these 2 matters that range
    from being advantageous and dis-advantageous-
  •  
  • Pros of CATI market research
  • Builds a strong formula of working and gaining
    knowledge of a particular sector
  • It provides efficient and effective measures that
    help in deducing the information worth the time.
  • Results are real-time based and all responses are
    recorded for further checking of information.
  • The results are available for analysis as soon as
    the dialer is down.

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5
  • Cons of CATI market research
  • The task that involves the preparation of the
    questionnaire and putting it up on the CATI
    system is time taking. However, it is a
    one-time-investment kind of a task so it is worth
    it.
  • It is a difficult step to take if any kind of
    alterations is to be done on the already recorded
    response. This often occurs while the interview
    is going on when the interviewee changes her/his
    views or opinions.
  •  Select the right CATI survey research team to
    provide you with expert knowledge of the industry
    of your need. Providing vast data after in-depth
    market research conducted through CATI services
    will lead you to the right knowledge and success.

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6
About Us
  • High Beam Global is a full service Market
    Research firm, dedicated to delivering quality
    performance by matching the right need with the
    correct solution. We partner with clients in all
    sectors and regions to offer world class data
    collection, reporting and analytics solutions.
  • Our service offerings include multi mode Data
    Collection (both quantitative and qualitative
    techniques), Survey Programming Hosting, Data
    Processing and Analytics. High Beam Global
    combines a client-focused approach with robust
    project management to offer a unique experience
    to its clients. With our rich experience in
    industries like, Healthcare, Information
    Technology and Industrial Products (to name a
    few), High Beam Global helps its clients to
    provide quality insights on targeted and
    potential markets, brand health, consumer
    preferences and other market dynamics.
  • Our Strengths
  • Multi-lingual CATI centers with over 100
    interviewers
  • Partner network covering over 40 locations
    worldwide
  • Handpicked partners, ensuring better quality of
    work and understanding of the local geography
  • Top class syndication services for online and
    offline data collection
  • Robust Project Management
  • Responsiveness to customer needs
  • Value added services
  • Adherence to Deadlines
  • Measurable Results

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7
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  • https//twitter.com/hbgknowledgehub
  • https//www.linkedin.com/company/high-beam-global/

Contact Us 91-124-4879699 info_at_hbgknowledge.com
A-26, C wing, 1st Floor, Omega Center, Sector
34, Infocity Gurgaon 122001
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