Help Desk Specialist Email List - PowerPoint PPT Presentation

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Help Desk Specialist Email List

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Help desk technicians need a deep understanding of computer hardware and software. Strong communication skills are also essential, as help desk specialists must effectively communicate solutions to both technical and non-technical individuals. – PowerPoint PPT presentation

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Title: Help Desk Specialist Email List


1

One Time Email Campaign Free Along With B2b
Email List Purchase

Help Desk Specialist Email List
816-286-4114info_at_globalb2bcontact
s.com www.globalb2bcontacts.com
2
  • Responsible for providing technical assistance
    and support related to computer systems,
    hardware, or software. Responds to queries, runs
    diagnostic programs, isolates problem, and
    determines and implements solution.
  • Help desk technicians need a deep understanding
    of computer hardware and software. Strong
    communication skills are also essential, as help
    desk specialists must effectively communicate
    solutions to both technical and non-technical
    individuals. The IT help desk career path is
    ideal for methodical problem-solvers with an
    aptitude for learning and quickly adapting new
    skills. Patience, resourcefulness and a desire to
    help others are desirable virtues in technical
    support and help desk roles.
  • Many IT pros begin their career as help desk
    technicians because of the low experience and
    education requirements, then as they're exposed
    to new IT disciplines and technologies they
    discover their niche and branch out into other IT
    careers, such as network administrator, DBA or IT
    security specialist..

816-286-4114info_at_globalb2bcontacts.com
www.globalb2bcontacts.com
3
Help Desk Specialist Responsibilities
  • Provide first level contact and convey
    resolutions to customer issues
  • Properly escalate unresolved queries to the next
    level of support
  • Track, route and redirect problems to correct
    resources
  • Update customer data and produce activity reports
  • Walk customers through problem solving process
  • Follow up with customers, provide feedback and
    see problems through to resolution
  • Utilise excellent customer service skills and
    exceed customers expectations
  • Ensure proper recording, documentation and
    closure
  • Recommended procedure modifications or
    improvements
  • Preserve and grow your knowledge of help desk
    procedures, products and services

816-286-4114info_at_globalb2bcontacts.com
www.globalb2bcontacts.com
4
Benefits
  • Comprehensive Database
  • Authoritative
  • Accurate
  • Targeted

Sources
  • Brilliant Reach ability
  • Verified Contact Details
  • Customized Database
  • Segmented Data
  • Support and Assistance

816-286-4114info_at_globalb2bcontacts.com
www.globalb2bcontacts.com
5
Global B2B Contacts LLC
  • If you have any other requirements or custom
    select to add to the mentioned databases, please
    let us know and we would assist you with the
    acquisition. We hope to hear from you and would
    like to have the opportunity to work with you,  
    info_at_globalb2bcontacts.com
  • Delivery Method MS Excel File, CSV File
  • Turnaround 5 working days
  • Delivery Guarantee 95

816-286-4114info_at_globalb2bcontacts.com
www.globalb2bcontacts.com
6
Titles Available
  • CEO, CFO, CMO, COO,CTO, CIO, CXO, CBO, CCO,
    CDO,CKO, CSO, CPO, CLO, Controller, Director,
    Vice President, Presidents, Chairman's, GMs, Mid
    level Managers, Sales and Marketing Managers, HR
    Managers, Finance Manager, IT Head, IT Director,
    IT Manager, VP IT, Purchasing Manager,
    Procurement Manager, Supply Chain, Head of
    Operations, Business Development, Marketing
    Executives, Corporate Secretary, Treasurer,
    Administration, R D Executives and many
    more......!!!
  • Contact us to get started today!
    info_at_globalb2bcontacts.com

816-286-4114info_at_globalb2bcontacts.com
www.globalb2bcontacts.com
7
Contact Us

Get More leads for your business by contacting us
for,
Developer Email List
  • Global B2B Contacts LLC
  • www.globalb2bcontacts.com9030 Charlotte
    StreetKansas CityMissouri ,USA
  • info_at_globalb2bcontacts.com
  • Contact Number 1-816-286-4114

816-286-4114info_at_globalb2bcontacts.com
www.globalb2bcontacts.com
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