How to Fix an iPad That Won't Connect to Wi-Fi

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How to Fix an iPad That Won't Connect to Wi-Fi
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Most common problems connecting to the Internet
can be fixed in a few easy steps, and sometimes
it is as simple as moving from one room to the
next. Before we delve into deeper troubleshooting
issues, be sure you've already tried these tips
first. 

• Move closer to your router. The first solution is
  to move closer to your router. If you are too far
  away, the Wi-Fi signal strength may not be strong
  enough for your iPad to connect to Wi-Fi.

• Make sure the Wi-Fi network is running. Before
  spending too much time troubleshooting why your
  iPad is having a problem, make sure it's actually
  the device that has the problem. Use your laptop,
  desktop or smartphone to connect to the Internet
  and verify the router is working. It's preferable
  to connect wirelessly to verify the Wi-Fi is
  working, but if you don't have another wireless
  device, using your desktop will be fine.

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• Remove any case or covering on the iPad. If you
  have a case, it's a good idea to remove it while
  following these troubleshooting steps. This
  probably won't fix the problem, but any
  obstruction could cause the signal to lose some
  strength.

• Verify the password. If you are being asked to
  join a network and keep getting denied after
  entering the password, it's a good idea to verify
  that you are typing in the right password. Some
  passwords can be quite long and complicated and
  it is easy to mistake an "8" for a "B" or a "0"
  for an "O".

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If none of these fix the problem, move to the
(slightly) more complicated steps below.
Troubleshooting Your iPad's Network Settings
It's time to check some of the basic network
settings, but first, let's make sure it's not a
public network causing you a problem.

1. If you are connecting to a public Wi-Fi
   hotspot such as at a coffee house or cafe, you
   may need to agree to terms before you can access
   apps that use the network connection. If you go
   into the Safari browser and attempt to open a
   page, these types of networks will often send you
   to a special page where you can verify the
   contract. Even after you okay the contract and
   get on the Internet, you may not have access to
   all of your apps.

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2. If you're connecting to your home network, go
into the iPad Settings and make sure everything
is set up okay. Once you tap on the Settings icon
on your iPad, the first setting you want to check
is at the top of the screen Airplane Mode. This
should be set to Off. If Airplane Mode is on, you
won't be able to connect to the Internet.  
3. Next, click on Wi-Fi just below Airplane Mode.
This will show you the Wi-Fi settings. There are
a few things to check
Wi-Fi Mode is On. If Wi-Fi is set to off, you
won't be able to connect to your Wi-Fi network.
Ask to Join Networks is On. If you aren't being
prompted to join the network, it may be that Ask
to Join Networks is off. The easiest solution is
to turn this setting on, though you can also
input the information manually by
choosing Other from the network list.
Are you joining a closed or hidden network? By
default, most Wi-Fi networks are either public or
private. But a Wi-Fi network can be closed or
hidden, which means it won't broadcast the name
of the network to your iPad. You can join a
closed or hidden network by choosing Other from
the network list. You will need the network's
name and password to join.
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Reset the iPad's Wi-Fi Connection
Now that you've verified that all of the network
settings are correct, it's time to start
troubleshooting the Wi-Fi connection itself. The
first thing is to reset the iPad's Wi-Fi
connection. Usually, this simple step of telling
the iPad to reconnect will solve the problem.
1. You can do this from the same screen where we
verified the settings. (If you've skipped the
previous steps, you can get to the correct screen
by going into your iPad's settings and
choosing Wi-Fi from the list on the left side of
the screen.)
2. To reset the iPad's Wi-Fi connection, simply
use the option at the top of the screen to turn
Wi-Fi Off. All of the Wi-Fi settings will
disappear. Next, simply turn it back On again.
This will force the iPad to search for the Wi-Fi
network again and rejoin.
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3. If you still have problems, you can renew the
lease by touching the blue button to the far
right of the network's name in the list. The
button has a gtsymbol in the middle and will lead
you to a page with the network settings.
4. Touch Renew Lease towards the bottom of the
screen. You'll be prompted to verify that you
want to renew the lease. Touch the Renew button.
Reset the iPad
Before you start tinkering with some of the other
settings, reboot the iPad. This basic
troubleshooting step can cure all types of
problems and should always be done before you
actually start changing settings. Rebooting
or restarting the iPad is simple and only takes a
few moments to complete.
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1. To reboot the iPad, hold the Sleep/Wake button
at the top of the iPad down for several seconds
until a bar appears on the screen beckoning you
to Slide to power off.
2. Once you slide the bar, the iPad will display
a circle of dashes before finally shutting down
completely, which will leave you with a blank
screen. Wait a few seconds and then hold down
the Sleep/Wake button again to start the iPad
back up.
3. The Apple logo will appear in the middle of
the screen and the iPad will reboot completely a
few seconds later. You can test out the Wi-Fi
connection once the icons reappear.
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Restart the Router
Just as you restarted the iPad, you should also
restart the router itself. This can also cure the
problem, but you will first want to make sure no
one else is currently on the Internet. Restarting
the router will also kick people off the Internet
even if they have a wired connection.
Restarting a router is a simple matter of turning
it off for a few seconds and then powering it
back on. If you are unsure how to do this, refer
to your router's manual. Most routers have an
on/off switch in the back.
Once your router is powered on, it can take from
several seconds to several minutes to fully come
back up and be ready to accept network
connections. If you have another device handy
that connects to the network, such as your laptop
or smartphone, test the connection on this device
before checking to see if it solved the problem
for your iPad.
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Forget the Network
If you're still having problems, it's time to
actually start changing some settings to tell the
iPad to forget what it knows about connecting to
the Internet and giving the iPad a fresh start.
1. This first option is on the same screen we
visited before when we were checking the settings
and renewing the iPad's network lease. You can
get back there by tapping the Settings icon and
choosing Wi-Fi from the left-side menu.
2. Once you are on the Wi-Fi Networks screen, get
into the settings for your individual network by
touching the blue button beside the network name.
The button has a gt symbol in the middle.
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3. This will take you to a screen with settings
for this individual network. To forget the
network, tap Forget this Network at the top of
the screen. You'll be asked to verify this
choice. Choose Forget to verify it.
4. You can reconnect by choosing your network
from the list. If you are connecting to a private
network, you will need the password to reconnect.
Reset the Network Settings on Your iPad
If you're still having problems, it is time to
reset the network settings. This may sound
drastic, but for most people, it is about the
same as simply forgetting the individual network.
This step will fully flush all settings the iPad
has stored, and it can solve problems even when
forgetting the individual network doesn't do the
trick.
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1. To reset the network settings on your iPad, go
to Settings by tapping the icon and
choose General from the list on the left. The
option for resetting the iPad is at the bottom of
the general settings list. Tap it to go to
the Reset Settings screen.
2. From this screen, choose Reset Network
Settings. This will cause the iPad to clear out
everything it knows, so you'll want to have your
network's password handy if you are on a private
network.
3. Once you verify that you want to reset the
network settings, your iPad will be at the
factory default where it concerns the Internet.
If it doesn't prompt you to join a nearby Wi-Fi
network, you can go to the Wi-Fi settings and
choose your network from the list.
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Update the Router's Firmware
If you are still having problems connecting to
the Internet after verifying your router is
working by getting on the Internet through
another device and going through all of the
troubleshooting steps leading to this point, the
best thing to do is to make sure your router has
the latest firmware installed on it.
Unfortunately, this is something that is specific
to your individual router. You can either consult
the manual or go to the manufacturer's website
for instructions on how to update the firmware on
your individual router.
If you are really stuck and don't know how to
update the router's firmware, or if you have
already checked to make sure it is up to date and
are still having problems, you can reset the
entire iPad to factory default. This will erase
all settings and data on the iPad and put it in a
'like new' status.
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