Customer Retention Is Easier Done Than Said, With Enterprise CRM - PowerPoint PPT Presentation

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Customer Retention Is Easier Done Than Said, With Enterprise CRM

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Loyal customers are an asset to a company. With a custom CRM software solution, you can achieve that and much more. In this blog, we discuss the important features of a CRM that help you in creating and retaining customers. Check . – PowerPoint PPT presentation

Number of Views:57
Updated: 21 June 2019
Slides: 13
Provided by: shyamfuturetech
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Title: Customer Retention Is Easier Done Than Said, With Enterprise CRM


1
Enterprise CRM for Effective Customer Retention
2
Custom CRM has emerged as one of the most common
enterprise tools in recent times.
3
Winning features that make it such an effective
tool
  • Custom CRM software solution has emerged as one
    of the most common enterprise tools in recent
    times. It automates customer relationship
    management with special features to extract
    insights for better sales strategy.

4
Feature 1 Smart contact management
  • It allows you to arrange your customer contacts
    in clusters based on common elements. You can
    identify relevant groups and direct your
    marketing activities for more accurate results.

5
Feature 2 Identify Potential Customers
  • Customer details help you to identify potential
    customers and create suitable strategies
    converting them into actual customers.

6
Feature 3 Filter Customers
  • From the customer information obtained by a CRM,
    you can identify quality customers. You can thus
    pay more attention to them.

7
Feature 4 User-Friendly Dashboards
  • Such a dashboard presents information in an
    understandable manner. This enables a brand in
    taking accurate decisions.

8
Feature 5 Mobile CRM
  • You can access customer information
    round-the-clock and timely updates on ongoing
    campaigns.

9
Feature 6 Sales Prediction Based on Analytics
  • It analyses the obtained information and predicts
    sales trends. It can also help you in deciding
    strategies for increasing your sales.

10
Feature 7 Integrated Chat
  • It offers the scope to respond to customer
    queries and complaints round-the-clock. Thus, a
    brand can become more responsive and gain
    customers faith.

11
Custom CRM solution helps in creating more
satisfied customers. They are a great asset to an
enterprise.
12
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