How Microsoft Dynamics 365 is better than Dynamics CRM? Should you make the switch? - PowerPoint PPT Presentation

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How Microsoft Dynamics 365 is better than Dynamics CRM? Should you make the switch?

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If you are still using Dynamics CRM, then you must constantly be reminded about your subscription expiry date, where you will be required to begin a new subscription with one of the new Dynamics 365 licenses. However, if desired, the one can make the switch prior to receiving the expiration notification. – PowerPoint PPT presentation

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Title: How Microsoft Dynamics 365 is better than Dynamics CRM? Should you make the switch?


1
How Microsoft Dynamics 365 is better than
Dynamics CRM? Should you make the switch?
  • 353 1 886 5684
  • 44 121 285 5684
  • info_at_targetintegration.com

2
Who we are?
  • Established in 2008 with a vision
  • Every Business Should be able to Leverage the
    Full Power of their Business Insights
  • Offices in
  • Dublin (Ireland) - HQ
  • Birmingham (UK)
  • New Delhi Mumbai (India)
  • Development Centre in Thessaloniki (Greece)
    providing a perfect mix of quality and value

3
What do we do?
4
How Microsoft Dynamics 365 is better than
Dynamics CRM? Should you make the switch?
Let see how it works..
5
How Microsoft Dynamics 365 is better than
Dynamics CRM? Should you make the switch?
  • Are you a Dynamics CRM user? If yes, then
    you must definitely be aware of Dynamics 365,
    which was unveiled in the year 2016.
  • Since its arrival, Dynamics 365 has been
    quite prominent both among the new as well as
    ardent Dynamics users, who are in a content zone
    making the most of the suites flexibility,
    functionality, and cost-effectiveness. 
  • Meanwhile, in case you are still using
    Dynamics CRM, then you must constantly be
    reminded about your xsubscription expiry date,
    where you will be required to begin a new
    subscription with one of the new Dynamics 365
    licenses. However, if desired, the one can make
    the switch prior to receiving the expiration
    notification.
  • However, the question here is that Is it
    worth making the switch?
  • So lets begin.
  • A cloud-based product, Dynamics
    365 combines more than one functionality into
    this single product that allows the users to
    manage all of the tools and applications they
    require for running their business. It is a
    combination of CRM ERP, and at the same time,
    it provides the users with the best way to
    integrate their business parts as well as store
    their data in one place.

6
What exactly does Dynamics 365 offer the
customers than Dynamics CRM doesnt?
Well, with Dynamics 365, users get the capability
to administer all their applications and services
from just this one portal. Here is all that can
be managed by Dynamics 365 Users, Groups,
Resources, Billing, Support, Settings, Setup,
Reports, Health, Domains, Admin centers Editable
Grids It is a robust functionality useful to
speed up your modification data. This eliminates
the time-consuming process of modification of
record after record.
7
App Modules Dynamics 365 enables the users to
create their apps in the system and allows them
to control their apps in the Dynamics 365.
Customers can assign which app to display for
specific users and for each of the single app
there is its own sitemap i.e. navigation
menu. Sitemap Designer With Dynamics 365,
customers can easily edit their sitemap by
dragging, dropping creating areas, groups,
entities links. Users can easily control sitemaps
of their apps icons for their items in the
sitemap . Business Process Flow
Enhancements This functionality was also there
in Dynamics CRM, however here in Dynamics 365, it
has been extended. In here, the processes can be
set to Active, Inactive, or Abandoned. Also,
there is an enhancement in regard to security,
then there is an addition of drag-n-drop
designer, and the workflows can be run on the
basis of a certain event in BPFs. Apart from
that, Suggestion bubbles for the user and a timer
of BPFs stage are also new functionalities.
8
  • Relationship Insights This functionality
    connects the customers with the Azure Machine
    Learning. Thus, post giving permission to the
    external system for accessing your app data,
    intelligent functionalities are applied. For
    instance, email engagement is for reminding
    customers about forthcoming meetings and
    appointments, unanswered emails and post reading
    the emails, it tells the customers what they
    should track.
  • Engagement Analysis is to analyze what receiver
    of your emails are engaged in by measuring the
  • number of clicks views on the emails their
    content.
  • Relationship Assistant Tool helps customers
    with the suggestions for their records in
    Dynamics
  • 365.
  • CRM App for Outlook This feature enables the
    customers to use email templates and attach the
    articles in the email from the Outlook.
  • Mobility The Device integration functionality
    gives CRM integration with mobile camera users
    geolocation, new layouts views, editable grids
    PowerBI integration.

9
Relevance Search Enhancements Here the Dynamics
365 customers can search their documents, lookup
field, and option sets. This is simply not only
for the owned records, but it will also search
among the shared records, and allows control to
users of what columns you want to see in the
search result. Learning Paths This feature is
useful for creating help windows pop-ups for
the users so to guide them through app usage in
the desired manner. Besides, it is also helpful
in improving user experience with the app.
Hence, it must be clear by now that there are
endless benefits of shifting to Dynamics 365 and
the good news is that Dynamics 365 is not just
limited to the big firms. Rather, it serves the
users well regardless of their company size
requirements. To know more about Dynamics 365 for
your enterprise, get in touch!!!
10
Why us?
  • Business automation using technology
  • Innovative vendor agnostic solutions
  • Experience of working in multiple sectors
  • Practical approach to technology

11
Customers
Our Success Stories Are Our Satisfied Clients...
12
Contact Us

Dublin, Ireland 353 1 886 5684 Birmingham, United Kingdom 44 121 285 5684 Gurgaon, India 91 98117 97554
www.targetintegration.com info_at_targetintegration.com www.targetintegration.com info_at_targetintegration.com www.targetintegration.com info_at_targetintegration.com
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