Alexa App is Not Working Steps to Fix the Issue.

1
Alexa App is Not Working Steps to Fix the Issue.

• Alexa Echo Help
• Visit On Our Website https//alexa-echo-help.com
• Contact Number 6092322932

2
It Is Not a Joke! As in the Commercial, Alexa
Lost Her Voice

• Its been about a month since Amazon launched a
  commercial for the Super Bowl in which Alexa lost
  her voice and now it seems that what was a joke
  in that commercial is coming true Alexa app is
  not working and responding to the voice commands
  of many users throughout the country.

3
(No Transcript)
4

• When we tested at the Portland office, OR this
  morning our Alexa, the device worked fine. But
  one of our writers indicated that he had problems
  with his Echo Dot when asking if he needed an
  umbrella.
• Download Alexa App Amazon Alexa App Not Working

5

• It is clear that not all users have experienced
  problems. And even though Amazon does not have a
  page reflecting Alexas status, the traditional
  Down Detector website suggests that users began
  to experience problems with their Echo speakers
  and other devices that use Alexa around 9 30 am
  ET on March 2.

6
(No Transcript)
7

• And the problems have not been presented in a
  single region of the country. Across the United
  States, there are reports that Alexa app is not
  working.
• Alexa App Setup Amazon Alexa Setup

8

• When trying to use Alexa, users report that it
  gives answers like Im not sure whats
  happening, Sorry, your Echo Dot lost your
  connection or Sorry, something is not working
  well. Later, the ring of lights of Alexa, that
  usually is of blue color when everything works
  well, turns red.

9
(No Transcript)
10

• According to TechCrunch reports, users who have
  other speakers such as Sonos One, which comes
  with Alexa, are also having problems and do not
  respond to commands.
• Likewise, the different reports across the
  country indicate that Alexa can still be given
  commands from the mobile application. In other
  words, what you cannot do is talk to Alexa.

11

• Amazon has not commented on this, but a user
  spoke with Amazon customer service and indicates
  that they told him that the problem Alexa app
  stuck on setup would turn out to be a couple of
  hours.
• How to set up and fix installation error of an
  Amazon Echo in a few simple steps?
• Did you just buy an Amazon Echo? Here we explain
  how to configure it and fix issues!

12
(No Transcript)
13

• Congratulations, you already have an Amazon Echo
  device! The next step is to start asking Alexa
  questions. The intelligent hands-free
  voice-controlled speaker that-believe us-can do
  much more than it seems. We explain below how to
  set up an Amazon Echo in a few simple steps.

14

• Enabled with Alexa, the Echo can respond to voice
  commands and play your music, read your
  audiobooks, inform you of the weather, break down
  the news and much more. With seven built-in
  microphones, the Echo designed to listen to your
  voice commands no matter where in the room you
  are, even if there is background noise or music.

15
(No Transcript)
16
STEP 1 Download the Alexa Application

• The free Alexa application is a must if you are
  the owner of an Amazon Echo. You will need it to
  configure your device. Download it to any
  smartphone or tablet with iOS 9.0 or
  higher, Android 5.0 or higher, or Fire OS 3.0 or
  higher. Simply open the app store that comes with
  your device and search for Alexa app. If you
  can DOWNLOAD THE ALEXA APP on a computer? Make
  sure youre connecting to Wi-Fi, then go to the
  Amazon Alexa website to download it.

17
STEP 2 Connect the Echo

• This is probably the easiest step in the entire
  configuration process since the Echo does not
  require batteries to operate. Simply plug the
  included power adapter directly into the Echo and
  plug it into a power outlet. When the ring of
  light turns blue, it means that the energy is
  connected. Then wait for it to turn orange, as
  this is a sign that Alexa is getting ready to
  greet you. When you have done this, you will hear
  Alexas voice telling you that she is ready for
  the configuration.

18
(No Transcript)
19
STEP 3 Connect the Echo to Wi-Fi through the
Application

• Next, you must connect your Echo device to the
  Wi-Fi network in your home. The latest versions
  of Echo should guide you through this process.
  However, if you get stuck with Amazon Alexa app
  white screen, simply open the Alexa application.
  Look for the available networks until you find
  yours. If you have multiple Echo devices, be sure
  to go to Alexa Devices in the menu and choose the
  correct device. Under the Wireless heading, you
  should be able to see the status of the Wi-Fi
  network connection.

20

• Once you connected, you have the option to save
  your Wi-Fi password on Amazon. Which will make it
  easier to connect other smart home devices or
  configure a new Alexa device on the same network,
  in case you decide to buy more. Echo's for other
  rooms. You also have the option to connect your
  Echo to a public network, although the password
  will not be saved in Amazon.

21
(No Transcript)
22
STEP 4 Begin to Speak With Alexa

• To start, say the activation word, which by
  default is Alexa. But perhaps there is already
  a human Alexa in your house. You will want to
  change the activation word for another one. Just
  tell Echo, Alexa, change the activation word.
  You can also manually change the activation word
  by opening the Alexa application, touching help
  and comments, and selecting Change the activation
  word. Currently, you can change the echo to
  respond to Eco, Amazon and Computer. It is
  not known when Amazon will allow you to customize
  Alexa so you can call it Mr. T, Honey Bunny or
  Jelly McJerkface.

23
STEP 5 Start Using Your Echo

• Congratulations! Your Amazon Echo set up and
  ready to use in your everyday life. To make sure
  everything is working correctly, you can perform
  a simple test, testing some basic commands. For
  example, say the activation word and Hello. If
  your Echo configured correctly, Alexa should
  respond with a simple Hello in return.

24
(No Transcript)
25

• But of course The Echo can do much more than say
  hello. In the Alexa application menu, you will
  see two sections called Skills and games and
  Things to try. These are excellent ways of seeing
  what Alexa is capable of. The skills, in
  particular, can help you customize Alexa, giving
  you certain skills Think of them as
  mini-applications of many different creators that
  you can use for your entertainment, organization,
  news and much more.

26

• You can start using your Amazon Echo
  troubleshooting device with a list of tasks, find
  out the weather, check traffic conditions, call
  your friends, send text messages to your family,
  broadcast podcasts or connect smart home devices.
  Alexa has thousands of essential skills and
  others not so essential that you can also add.
  Check out here some of the most useful things
  that Amazon Echo can help you do.

27
(No Transcript)
28
STEP 6 (Optional) Connect Intelligent Home
Devices or an External Horn

• Go to your Alexa application menu and select
  Smart Home (Alexa can show you an ad right now,
  from which you can exit). In this mode, Alexa not
  responding but will try to find nearby and
  connected smart devices. So you can pair them.
  You can also choose Add device if Alexa has
  trouble locating the device you have in mind. You
  can also organize devices in Groups and create
  more complex schemes where several devices
  interact at the same time. See our publication on
  Routines for more information.

29

• The Amazon Echo can also play music, and the
  sound quality has improved with the second
  generation model. To ensure you get a first-class
  listening experience (when mixing with music or
  listening to audiobooks), you have the option of
  connecting an external speaker to your Echo
  device. For the best results, get yourself a
  Bluetooth speaker that is certified to be
  compatible with Echo devices. Keep in mind,
  though, that your Echo can only connect to one
  Bluetooth device at a time, so if there is
  already a unit connected to your Echo, you must
  de-sync them before you can connect any external
  speakers.

30
(No Transcript)
31

• If all the above things not working for you then
  immediately contact us to get a legitimate
  solution on your problems. We will instantly help
  you to fix your Amazon Alexa problem.

32
(No Transcript)