Title: Major Driving Forces of The Next Generation Product Delivery Experience
1Major Driving Forces of The Next Generation
Product Delivery Experience The market
reputations and revenue streams depend more on
satisfying customer needs. A stand-out delivery
proposition is proving pivotal for both winning
and keeping customers. Today, trends revolve
around demanding faster and more efficient
shipping options with effortless interactions. It
is because harder-to-satisfy consumers want to
fine-tune how their deliveries happen. They also
want to know who gets to deliver their goods. To
take the customer experience to a new level,
they want to reserve the right to amend their
delivery details in just a few clicks, even when
deliveries are already in flight.
Whenever it comes about the delivery of the
products that customers buy from your Magento 2
eCommerce site, you do take it as a serious
concern. But how seriously you take it? Well,
actually it is as important as the product
quality of your eCommerce website. Any deliver
mishap will cause a bad image of your
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2- Magento 2 Store. However, making your delivery
process efficient with a Magento 2 Delivery Date
Extension works well. Along with is, there is
also a need to better the way you disciple your
product delivery. - Let us go through 7 figures that throw more light
on the changing poles of product delivery to see
them with better understanding - Lets take a look at some excerpts of the
statistical studies gathered by nChannel given
below - 77 of consumers would like have an after-hours
shipping or guaranteed weekend shipping. - 61 want 1 3-hour shipping, while only 20 of
all retailers offer it. - 80 of consumers want same day shipping. 47 of
retailers dont offer this service. - 82 wants to collect shipments from stores, but
50 of retailers do not offer it. - 60 of consumers bought goods from one online
merchant over another. It is because the
delivery options were more convenient for their
needs. - 54 of consumers say delivery defines who they
always shop with and commit more purchase with
them only. - 29 had changed the delivery date or location of
their order post-dispatch a further 50 said if
this option had been available to them, theyd
have made use of it. - EVOLVING DELIVERY EXPERIENCE WITH THE EVOLVING
CUSTOMER NEEDS - These statistics presented by a Consumer Research
Report, makes it crucial to reimagine the
selling process. Now, customers expect to utilize
the delivery option that best satisfies their
immediate purchase requirements. So, enterprises
will also have a need to evolve their delivery
methods and processes to tune up with these
evolving customers. Hence, to add new delivery
methods is not the only task, there should also
be speed, efficiency, and flexibility.
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3FLEXIBILITY Today, what users want is, a
flexible delivery method! As we all know that
millennials generation is all about convenience.
So, it should be there in their delivery
experience as well. Here, flexibility doesnt
limit itself to whenever they want and wherever
they want. They want to receive the product that
they buy from your web store in a completely
customizable way. Whether it be with a gift
wrapping or a special request to add some extra
notes, you will have to fulfill all such
demands. SPEED Customers being cool with
waiting for weeks to for their delivery...that is
now a Once upon a time story. If you talk
about today, customers want their product Right
Here, Right Now. They dont like to wait! The
increasing demand for technologies like AR and
VR on eCommerce store translate their level of
curiosity. Today, customers want to be the
driving force for their product delivery. This is
bringing in new trends like Overnight Delivery,
Office Hours Delivery, Late Hours Delivery,
etc. EFFICIENCY Come on! Who would like to get
a Polka Dot Dress when they are expecting a
cowboy hat with big manly boots? But it does
happen when you commit mistakes in delivering
products to multiple customers in the same area.
Any mistake you commit directly impacts the
efficiency as it disappoints your customers and
also exhaust your resources more in return and
redelivery. And when customers have to suffer
cost for Polka Dot Dress instead of cowboy stuff,
your online store makes a negative impression.
So, efficiency is the most critical feature of
your delivery process. Customers need features
like shipment tracking, try the product and
umpteen others. PERSONALIZATION WITH
FLEXIBILITY, SPEED AND EFFICIENCY
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4The delivery interactions in mature eCommerce
markets are continuously evolving and
diversifying itself. It is giving rise to more
new trends that need more powerful Magento Order
Delivery Date Extensions. These new trends are
emerging as a core demand of the customers as
they see them as a must have feature on every
webstore. Surprisingly, these trends are making
the delivery process more streamlined instead of
making it complicated. So, it benefits both the
ends equally, for consumers as well as for
enterprises. The convenience of personalization
is topping the list of priorities for what
customers really want in their delivery
agenda. PERSONALIZATION IS RISING UP THE
AGENDA Days are gone when customer use to see
delivery personalization as an out of the list
option. Not it is one of the top considerations
for them. Fast forward from last 4-5 years, now
customers expect online providers to know who
they are, and to schedule delivery in line with
their usual or preferred arrangements. Whats
more, almost half of the users say that, it is
quite important that they have the freedom to
choose which carrier should deliver their online
purchases. Here, in the report more than one
third of the customers say that getting their
product delivered wherever they are and not a
fixed postcode is now a top priority. CONCLUSIO
N... In this era of ultra-advancements, you will
have to enrich your delivery process up to
better than the best. Delivering fast is also not
enough these days! Customers like to have
complete control over the delivery of their
products and at the same time, they also expect
it to be as flexible as it can. So, the dynamic
delivery is fast becoming a top priority when
customers are spending more online and less in
stores. And for this reason, they also want to
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5have the basics of delivery right now as a
non-negotiable deal. Are you ready for it? Read
Original Blog https//www.appjetty.com/blog/driv
ing-forces-next-generation-product-delivery
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