Guidance on ISO 9001 Certification Requirements

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ISO 90012015 Certification

• Understanding the Requirements of..

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2
ISO 90012015

• A Quality Management System based on the ISO
  90012015 standard should be a strategic decision
  for top management because
• A strong and healthy QMS helps to improve the
  overall performance and becomes an integral parts
  of sustainable development initiatives.

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3
Quality Management System

• Set of Planning, Control, Assurance, and
  Improvement Activities working together to direct
  and control organization with respect to quality
• Create confidence in processes and products
• Provide basis for continual improvement
• Lead to customer satisfaction and mutual success

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4
Quality Management Principles

• Customer Focus
• Leadership
• Involvement of People
• Process Approach
• System Approach to Management
• Continual Improvement
• Factual Approach to Decision - Making.
• Mutually Beneficial Supplier Relationship

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5
ISO 9001 System Requirements

• For ISO 90012015 certification purposes you
  require a Quality Manual and Documented
  Procedures for the 6 main procedures
• Control of documents
• Control of records
• Internal audits
• Control of non conforming product and/or service
• Corrective action and
• Preventive action

Continued.
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ISO 9001 System Requirements

• The other listed requirements do not need to have
  their own procedure, but should be addressed by
  your own internal procedures or proven by
  evidence of implementation like records, stats,
  forms etc.
• If it suits you better you are also allowed to
  write a procedure for all requirements listed
  below. All the required procedures for the
  requirements below can be included in your ISO
  9001 Manual or documented on their own, by only
  referring to the documented procedures in the
  quality manual.
• Documenting them on their own and not part of the
  ISO 9001 manual has the advantage that if you
  revise on procedure you do not have to revise the
  whole system

Continued.
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ISO 9001 System Requirements

• If you have developed and implemented all the
  clauses below as per the standard, you will meet
  the requirements of an ISO 90012015 system
• Scope
• Normative Reference
• Terms and Definitions
• Quality Management System
• General Requirements
• Documentation Requirements

Continued.
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ISO 9001 System Requirements

• Management Responsibility
• Management commitment
• Customer focus
• Quality policy
• Planning
• Responsibility, authority and communication
• Management review
• Resource Management
• Provision of Resources
• Human Resources
• Infrastructures
• Work Environment

Continued.
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ISO 9001 System Requirements

• Product Realization
• Planning of product realization
• Customer-related processes
• Design and/or development
• Purchasing
• Production and service operations
• Control of measuring and monitoring devices
• Measurement, analysis and improvement
• General
• Planning
• Monitoring and measurement
• Control of non-conforming product
• Analysis of data
• Improvement

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Global Manager Group is the first company that
introduces Online Consultancy by offering
International System Certification Documentation
and Auditor Training Packages
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