CHATBOT: A modish way of communication - PowerPoint PPT Presentation

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CHATBOT: A modish way of communication

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A chatbot is a computer program or an artificial intelligence which conducts a conversation via auditory or textual methods. – PowerPoint PPT presentation

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Title: CHATBOT: A modish way of communication


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CHATBOT A modish way of communication
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  • Facts of Chatbot
  • A chatbot is a computer program or an artificial
    intelligence which conducts a conversation via
    auditory or textual methods.
  • Most Chatbots are retrieved by Google Assistant,
    Amazon Alexa, Facebook messenger, Whatsapp etc.
  • It is basically a AI based chat option, by which
    businesses can now make their own chat
    representative for the Messenger to tackle the
    most reasonable queries by the customers.
  • These are austere softwares that interpret
    anything you type or say and accordingly respond
    by answering or executing the command.

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  • How does Chatbot works?
  • Pattern Matchers A request is sent from the
    user. Bots use their pattern and simply the texts
    to create a response for the user. They get to
    know the answer because their names are mentioned
    in associated pattern.
  • Algorithms For each questions their lies a
    unique pattern in the database, that helps to
    provide respective response by the bots. AI
    analyzes the requests, and take the information
    of users into account.
  • Artificial Networks Each lines are torn into
    individual words and further is entered as input
    for neural networks. Moving forward, they are
    calculated by different iterations.

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  • Benefits of Chatbot
  • Chatbots can automate customer service process
    while taking care of time consuming B2B
    activities, from ticket generation to complaint
    management.
  • Chatbots can promote your offers, products,
    services and take orders too.
  • They can simplify international payments process
    by combining bitcoin and other cryptocurrency
    with it to make faster payments.
  • With chatbots development and implementation,
    enterprise resource management can be
    sufficiently automated, thus reducing human
    intervention and corresponding costs.

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  • Types of Chatbot
  • Customised Chatbot We develop smart chatbots
    that helps you serve your customers
    round-the-clock with personalised experience,
    capable enough to handle multiple conversations
    simultaneously.
  • Social Media Chatbot These chatbots enable you
    to automate your marketing campaigns, customer
    support and sales in an intelligent manner. It
    enables you to keep in touch with prospects while
    improving the way businesses interact.
  • Consulting Chatbot Anything from weather
    forecast to dinner travel reservations, news
    updates to home appliances control, is possible
    with these bots.

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  • Industries catered by Chatbot
  • According to an estimation, 80 of businesses
    want to implement chatbots in their business
    model by 2020. Industries that can derive the
    greatest benefits by enacting consumer-facing
    chatbots are
  • Hospitality
  • Banking/Financial
  • Retail
  • Service Businesses
  • Publishing

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