Prestashop Social Messenger Addon by Knowband - PowerPoint PPT Presentation

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Prestashop Social Messenger Addon by Knowband

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Staying ahead with the recent trends is the only way to survive and excel among growing competitors in the eCommerce industry. Do you know what is the focal point in the eCommerce business? A consistent factor that should be considered by every store merchant is how they interact with their customers. One of the emerging approaches for building a better relationship with the store users is conversational commerce by using messenger chatbots. – PowerPoint PPT presentation

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Title: Prestashop Social Messenger Addon by Knowband


1
Prestashop social messenger addon by Knowband
Staying ahead with the recent trends is the only
way to survive and excel among growing
competitors in the eCommerce industry. Do you
know what is the focal point in the eCommerce
business? A consistent factor that should be
considered by every store merchant is how they
interact with their customers. One of the
emerging approaches for building a better
relationship with the store users is
conversational commerce by using messenger
chatbots.
2
  • According to Statista, Facebook Social Messenger
    has an active monthly user base of more than one
    billion people. Knowband offers one such
    eCommerce solution to set up personalized online
    communication between merchants and customers.
    Prestashop social messenger addon lets the
    customer ask their product related queries from
    the support team.
  • Lets us understand the various features offered
    by Prestashop messenger chat module for
    Prestashop store.
  • Integrate social chatbot options Prestashop live
    chat support addon allows the admin to integrate
    live chatbot options on the website frontend.
  • Simple to install Prestashop social live chat
    support plugin is simple to install and as it
    doesn't require any coding knowledge for its
    implementation.

3
  1. Configure admin panel Prestashop live chat
    support addon has a feature rich admin panel
    that can be configured by the admin as per their
    store requirements.
  2. Enable/Disable Admin can quickly enable or
    disable the functionality of Prestashop social
    messenger addon using the toggle button switch
    provided at the backend.
  3. Setting configuration To implement Prestashop
    messenger chat module for Prestashop store, the
    admin has to set up Facebook page ID and Facebook
    app ID from the admin panel of the module.
  4. Look and feel Admin can modify the front end
    appearance of Facebook messenger and live chat
    addon as per their website theme. The messenger
    chat icon color and chat window color can be
    changed using this option.

4
  1. Select pages Admin can select the desired pages
    he wants to implement Messenger live chat module
    over the website.
  2. Mobile responsiveness The mobile responsive
    feature of Prestashop social messenger addon
    provides a user-friendly interface to the store
    visitors.
  3. Multistore support Prestashop live chat support
    addon is multistore compatible.
  4. Multiple language support Prestashop social live
    chat support plugin supports multi-lingual
    compatibility.
  5. SSL compatibility Prestashop facebook messenger
    integration module works on SSL enabled websites
    also.
  6. Theme Compatibility Prestashop social messenger
    addon gives compatibility with Prestashop themes
    as well.
  7. Message Delay Facebook messenger and live chat
    addon allow the admin to set greeting message
    delay in seconds. Input 0 in the field if you
    want to display a message without a delay.
  8. Show greeting message Prestashop messenger chat
    module for Prestashop store lets the admin
    display a greeting message for the currently
    logged and logged out customers.

15. Manage conversations Store admin can control
and manage the customer's messages right from
the Facebook fan page. They don't have to
maintain the conversions separately.
5
Get more help on install and configuration with
Prestashop live chat support addon User
Manual Click here for Admin demo and Front demo
Watch video tutorial for Messenger live chat
module
For more related queries support_at_knowband.com
and customization
requests,
ask us at
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