Shruti is a urbane woman. She is well educated and genteel. She is an officer in a national bank

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Consumer Behavior info_at_casestudyhelp.in91
94220-28822
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• Consumer Behaviour
•  
• Case (20 Marks)
• Shruti is a urbane woman. She is well
  educated and genteel. She is an officer in a
  national bank, and active in her club affairs and
  community activities. Socialising is an important
  part of her life. She is a doer, interested in
  watching cricket, politics and current affairs.
  Her life is hectic as she has a lot to do for
  home and office everyday. Still she often enjoys

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• Answer the following question.
•  
• Q1. What is your perception about shrutis
  efficiency and effectiveness?
•  
• Q2. Are these types of customers easy or
  difficult to tackle?

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