As a boss of Mr Venu Gopal, what steps should have been taken by you to streamline the activities

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Essential of Managementinfo_at_answersheets.in9195
030-94040
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• Essential of Management
•  
• Case (20 Marks)
• Mr Venu Gopal was the section officer in
  charge of a large administration section. There
  were 10 typists above 50 years of age and one
  zerox machine operator. Though the type writers
  had been discarded and personal computers
  purchased, the typists were not in a position to
  use computers and were manually entering the
  incoming and outgoing letters in inwards and
  outwards registers. The staff had become
  redundant. Though there was not much work load of
  photocopying of letters, the photocopier machine
  remained out of order and there was no work for
  operator.

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• There was a rate contract for the repairs
  and maintenance of photo copier machine but the
  mechanic was hardly visiting the office for
  repair work. Mr. Gopal and his section were under
  fire because of inefficiencies in maintaining the
  records and pending typing works.
• He was not able to keep his staff engaged
  and all were indulged in other unproductive
  activities. Because of ban in recruitment, other
  operational sections were starving for additional
  staff.

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• Answer the following question.
•  
• Q1. As a boss of Mr Venu Gopal, what steps should
  have been taken by you to streamline the
  activities?
•  
• Q2. Discuss how and where the administration has
  failed to keep the staff engaged?

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