Customer Experience Design and Transformation Consultants

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• Where our passion and commitment to your success
  is our purpose

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Introduction

• Strativity is a global experience design and
  transformation firm that cultivates purposeful
  relationships between your brand and your
  customers by unlocking your organizations true
  potential.
• Whether you are in need of customer experience
  design, employee engagement, culture design, or
  organizational change management, Strativity has
  the experience, expertise, and track record that
  delivers results.

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About us

• At Strativity, we define an exceptional
  experience as a differentiated customer promise
  that is delivered consistently at each touchpoint
  along the customer journey.
• Designing exceptional customer experiences
  requires you to understand the challenges that
  must be overcome to meet both your customers
  needs, as well as overcoming the challenges of
  your employees to deliver the experience.

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Who we are

• The people at Strativity are united by passion
  and guided by a proprietary human-centered
  methodology to unlock exceptional organizational
  performance that builds customer loyalty and
  advocacy. We take a holistic approach to Customer
  Experience Design Transformation that fosters
  deep, profound cultural changes, supporting both
  the experience of your customers and employees
  and the profitability of your business.

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What we believe

• Strativitys customer-centered design
  methodologies optimize your customer experience
  by seeing the world through eyes of both your
  employees and customers. The customer experience
  both physical and digital begins the moment
  someone is exposed to your brand and can extend
  through their entire lifetime depending on the
  memories you have created from their experience
  both as an employee and customer. Satisfying and
  exceeding both the functional and emotional
  needs, values, and aspirations of your customers
  and employees cultivates brand love, advocacy,
  and loyalty Read more

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What we Do

• Strativity provides both full transformations as
  well as à la carte advisory services. We can
  customize a program for you to satisfy both your
  short-term business needs while laying the
  foundation for long-term growth and
  sustainability. Allow us the opportunity to show
  you how you can unlock exceptional to.

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How we Do it

• Delivering exceptional customer experiences is
  achieved through exceptional performance both
  individually and collectively. Collective action
  across your organization is required to create a
  sustainable customer-centric culture.
  Strativitys Exceptional Performance model will
  provide Read more

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Education Resources

• CX for All Employees
• CX for Leaders
• CX for Journey Mapping Management
• CX for Practitioners
• Bookstore

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Reach us here

• Strativity Group, Inc.
• 401 Hackensack Ave 8th Fl
• Hackensack, NJ 07601
• 1 201 808 8500
• info_at_strativity.com
• https//strativity.com/

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