Skills required to flourish as an operations manager - MBA Distance Education | MIT school of Distance Education

1
Skills required to flourish as an operations
manager

• http//www.mitsde.com

2
Skills required to flourish as an operations
manager

• For any business to run profitably, it is
  essential to execute all the operations and
  processes accurately.
• Operation Management is a field which is all
  about effectively managing all the processes and
  functions in an organization.
• The companies seek for operations managers who
  can analyze, coordinate, monitor and control
  various functions within an organization.
• Possessing merely technical knowledge is not
  sufficient, but the candidate must have some
  extra skills to flourish as an operations manager.

3
1. Ability to understand the needs of the
customers

• Its very important to understand the needs of
  the customers because without understanding what
  a customer wishes for, an organization cannot
  work efficiently. When the operations manager
  will understand the needs of the customers, then
  only hell be able to tell his workers about it
  and the products will be designed accordingly.
• 2. Effective communication
• Communicating effectively is necessary for every
  manager as he has to deal with different types of
  clients, comprehend their requirements and
  explain it to the co-workers. If the operation
  manager will not be able to communicate properly
  with the workers, then he will not be able to get
  the work done from them.

4
3. To understand the finances of organization

• Its very important to understand the needs of
  the customers because without understanding what
  a customer wishes for, an organization cannot
  work efficiently. When the operations manager
  will understand the needs of the customers, then
  only hell be able to tell his workers about it
  and the products will be designed accordingly.
• 4. Motivation
• There are times when the organization may not
  perform well. The operations manager can also be
  a reason behind this. Hence, for better
  performance of the organization, the manager must
  know how to prepare the budgets and production
  timeline efficiently. He should have the
  requisite knowledge to analyze the processes and
  operations of the company along with its balance
  sheet. He should also be accustomed to the
  software for business planning.

5
5. Ability to gauge the performance of the
subordinate/staff

• An operations manager should set work objectives
  for each member and then gauge their performance.
  He/She should inform the staff about their
  performance and give them timely feedback so that
  there is an increase in the overall productivity.
• 6. Regularly coaching the subordinates
• In an organisation, the manager must surround
  himself with highly skilled employees. He should
  coach the employees from time to time so that
  they can function efficiently. The manager is the
  role model for all the employees, so he should
  also develop his own skills

6
7. Enforcing working standards

• To protect the morale of the employees and the
  employer, managers must ensure that the employees
  are working under the rules and regulations of
  the organization, otherwise, the organization can
  be at risk.
• 8. Delegation of authority
• The manager must delegate the authority to its
  employees according to the skill of the
  employees. This will motivate the employees to
  show their best to the manager and this, in turn,
  increases overall productivity.

7
Conclusion

• All these skills along with technical knowledge
  enable a candidate to flourish as an operations
  manager.
• A PG Diploma in Operations Management course
  accustoms the candidates with not only the
  technical know-how, but it also instills
  leadership traits and other requisite skills so
  that the candidates can handle individual
  projects efficaciously.
• MIT School of Distance Education presents this
  skill development course through online mode so
  that even the working professionals can upgrade
  their skills and enhance their chances of
  promotions.