How Personalized Business Answering Service Solutions Can Increase Your Efficiency - PowerPoint PPT Presentation

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How Personalized Business Answering Service Solutions Can Increase Your Efficiency

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| Learn how business answering services from AnswerMTI can improve any company's efficiency, streamline appointment setting, and save on labor costs. – PowerPoint PPT presentation

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Title: How Personalized Business Answering Service Solutions Can Increase Your Efficiency


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(No Transcript)
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  • A business answering service is a system of live
    representatives that will answer calls for your
    company.
  • AnswerMTI call answering services can be
    customized to meet your unique business
    requirements, regardless of industry.

3
  • Business answering service agents are available
    24/7, allowing your customers to call at any time
    without having to worry about your business
    hours.
  • This round-the-clock availability means that your
    business will never miss another call, ensuring
    that customers have their needs met and don't
    have to be on hold forever.

4
  • Using an outside business answering service
    allows your in-house employees to focus on other
    work rather than answering phones.
  • With your staff freed up to perform other duties,
    your call volume still has room to increase
    without ever causing you problems in the office.

5
  • Unlike an automated answering system, business
    answering services from AnswerMTI uses live
    agents rather than pre-recorded messages and
    computerized menus.
  • Using live agents means your customers will be
    able to have questions answered, make purchases
    and set appointments more quickly and efficiently
    than they might otherwise, and all with a
    personal touch.

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  • Day and night availability means that
    clients/customers/patients will be able to call
    and set appointments whenever they have the time
    (no missed calls means appointments can be made
    without having to call back or wait on hold).
  • Using a shared appointment scheduling system,
    both your in-house staff and your business
    answering service can view/edit appointments so
    that everyone is on the same page.

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  • Answering service agents can also provide callers
    with any information you provide, such as updated
    policies, event reminders and sale alerts.
  • Save the time and money you might otherwise spend
    on printing various mailings and pamphlets by
    informing customers of news and sales over the
    phone.

8
  • By outsourcing your call answering, you won't
    have to add to your on-site team or pay for extra
    hours spent monitoring phones or setting
    appointments.
  • Business answering services from AnswerMTI are
    affordably priced and can be customized to suit
    any budget (you'll never pay extra for what you
    don't need).
  • Improved customer service and extended business
    hours for calls equal increased potential leads
    and financial success.

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AnswerMTI provides custom business answering
services for small and medium-sized businesses
and organizations across the United States.
Businesses can improve efficiency and save money
using our live agent call services. For more
information or to start your free trial, visit
our website at www.answermti.com
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