How To Fix Bluetooth Problem With Amazon Echo Devices?

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How To Fix Bluetooth Problem With Amazon Echo
Devices?

• Support For Echo
• Call(Toll-Free) 1800-414-2180
• Visit Our Website www.thedevicesupport.com

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• People frequently face pairing issues with their
  Echo devices this may be due to some wrong
  Bluetooth settings or many other reasons. So
  today we will discuss the solution for this
  pairing issue with Amazon echo devices.

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• Sometimes you might get an error while pairing
  your Amazon echo devices with other smart home
  devices. It might be due to some compatibility
  issues or due to bad Bluetooth settings against
  it. If you also face same Bluetooth connecting
  issues with your Amazon Echo device, then go
  through the bellow mentioned Amazon Echo Support
  procedure for addressing the concern quickly
  without wasting much of your time.

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• First of all, before troubleshooting the concern,
  you should ensure that your Echo device supports
  Bluetooth connection.
• So make sure you have any of the following listed
  devices for making Bluetooth connections
• Echo
• Echo Dot
• Amazon Tap
• Echo Show

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Check if your smart home devices and Echo
supports following Bluetooth profile

• 1. Advanced Audio Distribution Profile (A2DP
  SNK) If your device supports this profile, then
  it will allow you to listen to audio files
  present on your mobile devices like mobile phone
  or tablet. It will cast the content to your Echo
  device. Almost every Echo devices have A2DP SRC.
  It allows the users to stream the audio files
  from your Echo device through a Bluetooth
  speaker.

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• 2. Audio and Video Remote Control Profile
  (AVRCP) It enables a user to use a hands-free
  voice control while the mobile devices are in
  connection with your Echo device.
• Once, you are sure that your device supports any
  of the Bluetooth formats, then proceed to the
  following support procedure.
• Verify the set of batteries belonging to your
  Bluetooth devices.

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• If any Bluetooth equipment possesses a
  non-removable battery, then one should ensure the
  device is charged up to full.
• If the equipment possesses a set of batteries
  that can be changed, then try using a new pair of
  batteries.

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Ensure there is no interference between the
devices you are trying to pair.

• Place the Bluetooth devices and Amazon Echo
  devices at a visible distance from the objects
  that could be suspected of creating interference.
  For example microwaves, ovens, monitors, and
  other wireless equipment.
• Place the Bluetooth devices nearer to your Amazon
  Echo device while you are trying to pair them.

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Delete all the names of Bluetooth devices that
was present earlier.

• If using an Amazon Tap, then go through the
  following steps 
• Tap on the Alexa app and open the main menu.
• Go to  Settings.
• Choose the respective Amazon Tap device.
• Click on Bluetooth and set it to Clear the
  existing list.

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If using an Echo and Echo Dot, then go through
the following steps 

• Open the Alexa and visit the main menu.
• Open the Settings.
• Choose your equipment.
• Click on Bluetooth.
• Highlight the devices from the given list and
  choose to Forget them. Follow the same steps for
  rest other Bluetooth devices available under that
  list until the list becomes empty.

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If using an Echo Show, then go through the
following steps 

• Speak out, "Open Settings," or drag down the top
  of its screen and click on Settings.
• Choose the option for Bluetooth.
• Tap on the "Info" icon present aside to your
  device name and click on Forget Device. Follow
  the same steps for rest other available Bluetooth
  devices.
• After removing all the devices, reboot your Echo
  device and the Bluetooth device.
• Now try to pair up with Echo device.

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If using an Echo and Amazon Tap, then go through
the following steps for pairing 

• Speak out, "Open Settings," or drag down the top
  of its screen and click on Settings.
• Choose the option for Bluetooth.
• Speak up, "Pair." The Echo device will move on to
  pairing mode.
• Open the Bluetooth settings available on your
  mobile device and choose your Echo device. After
  the connection is established Alexa will announce
  that the pairing is done.

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If using an Echo Dot, then go through the
following steps for pairing 

• Ask the device to open Alexa app and open its
  main menu.
• Go to Settings.
• Choose your device and go to Bluetooth and select
  the Pairing Mode. It will lead your Echo device
  to pairing mode.
• Tap the Bluetooth settings of your mobile device
  and choose your Echo device. Alexa app will then
  notify you about the successful pairing.

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• So this way you can resolve the pairing issues
  with your Amazon Echo devices. For more
  assistance remember we are here with Support for
  Amazon Echo.

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