5 Things To Do When You Can't Print - PowerPoint PPT Presentation

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5 Things To Do When You Can't Print

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Sometimes a printer malfunctions just due to a disconnection from the cable, and other time it is the printer driver which gets outdated or defective. Whatever the problem is, if you are using a printer, you must know how to troubleshoot your printing device. Learn here 5 ways to handle your troubling printer issues. – PowerPoint PPT presentation

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Title: 5 Things To Do When You Can't Print


1
5 Things To Do When You Can't Print
  • SituationIT

2
What to do if I cant connect to my printer?
  • Sometimes a printer malfunctions just due to a
    disconnection from the cable, and other time it
    is the printer driver which gets outdated or
    defective. Whatever the problem is, if you are
    using a printer, you must know how to
    troubleshoot your printing device. Learn here 5
    ways to handle your troubling printer issues.
  • It is the most common question asked by any
    printer user. Generally, people run for printer
    support, talking to a computer services company.
    Surely, an expert can help you solve the problem.
    But do you know these can be handled easily. Yes,
    the good news is that most of the situations are
    resolvable.

3
Did You Check The Print Dialog Box?
  • If an exclamation mark occurs in front of the
    printers name, warning a trouble, press
    Command-P again. A badge icon would appear, next
    to the printers name with a message stating the
    cause of the failure and how to fix it.
  • Generally, this happens when you print to more
    than one printer. This means that you have not
    selected the one you intended. All you need to do
    is choose your intended printer from the Print
    dialog boxs Printer pop-up menu and get it done.

4
What About The Print Queue?
  • When a print job fails, the printers Print Queue
    icon is there in the Dock. So, you have to click
    the icon to open the Queues window to find out
    details.
  • But what if you dont see anything in the Dock?
    Heres what to do
  • Choose Apple menu
  • Go to System Preferences
  • Click Print Scan
  • Select your printer in the list
  • Click Open Print Queue

5
Is The Printer Connected?
  • Firstly check for the paper in the printers
    auto-feed or manual-feed tray. Make sure there is
    no paper jam.
  • When your Mac fail to connect to the printer,
    turn printer off and put it back on.
  • With printer on, ensure it is connected. Look for
    the power input printer is getting, and whether
    the necessary cables or even the wireless
    connections are in order.
  • Is there ink or toner cartridges? It happens that
    some models of inkjet printers refuse to print
    even the ink level is low.

6
Is Your Printer Software Updated?
  • Not sure?
  • Select Apple menu and go to Software Update, if
    it shows an update for your brand of printer,
    install it. But in case, its not available, you
    have to download and install it.

7
Lets Reset Printing System
  • Worst, if nothing works and you still want the
    printer to work, just return to the Print Scan
    preferences pane. Control-click the name of the
    printer and when the contextual menu appear,
    select Reset printing system. It will bring you
    back to where it was when you first unboxed your
    Mac.
  • It might not be a happy prospect, but this works!

8
So, you don't require having a great deal of
expertise to treat your non-working printer.
With basic understanding of the print process
and the above stated information, you can easily
resolve your printer problems.
9
Thank You
  • Hope We helped you in resolving your printer
    related queries

10
SituationIT
  • (07) 3217 3060
  • support_at_situationit.com.au
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