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OPS 571 Slingshot Academy / uopops571.com
OPS 571 Final Exam Guide
  1. Which of the following is considered a major
process flow structure? Lead Time Fabrication
Lean Manufacturing Project 2. ISO audits
result in certifications that are done by first,
second, or third parties. Which of the following
result in the best certification of a firm?
Certification is sought by any firm assuming they
pay annual dues. 2nd Party where a customer
audits its supplier 3rd Party where a
qualified national or international
standards/certifying agency serves as an auditor
1st Party where a firm audits itself against
ISO standards 3. Which of the following is ISO
14000 primarily concerned with?
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OPS 571 Entire Course
OPS 571 Week 1 Individual Assignment Design a
Process Flowchart (Keyless Entry FOB) OPS 571
Week 1 DQ 1 OPS 571 Week 1 DQ 2 OPS 571 Week 2
Individual Assignment Applying the Learning Curve
Theory OPS 571 Week 2 DQ 1 OPS 571 Week 2 DQ
2 OPS 571 Week 3 Individual Assignment Internal
Memo OPS 571 Week 3 DQ 1 OPS 571 Week 3 DQ 2
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OPS 571 Final Exam Guide (New)
1. A major competitive dimension that forms a
company's strategic operational competitive
position in their strategic planning is which of
the following? Cost or price Focus Straddling
Automation 2. In setting up a kanban control
system you need to determine the number of kanban
card sets needed. If the expected demand during
lead time is 25 per hour, the safety stock is 20
percent of the demand during lead time, the
container size is 5, and the lead time to
replenish an order is 5 hours, what the number of
kanban card sets is needed? 27 20 5 30 3. Which
of the following is a multifactor measure of
productivity? Output/(Labor Capital Energy)
Output/All resources used Output/(Materials)
Output/Inputs 4. Which of the following is an
alternative possible service encounter included
in the service-system design matrix? Internet
Automated teller (ATM) Face-to-face distance
Questionnaire response 5. In development of an
operations and supply chain strategy, which of
the following may be an important
product-specific criteria to consider?
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OPS 571 Week 1 DQ 1
What are process flow structures? What structure
does your organization rely on the most? How
effective has the structure been in achieving
organizational goals?
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OPS 571 Week 1 DQ 2
What are some factors that affect global business
processes? How would these factors affect
development of new processes? How are those
factors different from those that affect local
business process development?
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OPS 571 Week 1 Individual Assignment Process
Design Matrix and Summary (New)
Complete the Process Design Matrix. Write an
executive summary identifying appropriate design
approaches for a selected product and service.
Pick one service with which you are familiar.
Complete three to five line items such as
production line, self-service, or personal
attention approach, on the Process Design Matrix.
Pick one product with which you are familiar.
Complete three to five line items such as Job
shop, batch, assembly line, or continuous flow
approach, on the Process Design Matrix.
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OPS 571 Week 1 Quiz (New)
1) Why is the planning phase often referred to as
phase 0 (Zero) of the generic product development
process? 2) If an automotive service center has
an issue with a car not being clean when retumed
to a customer, the poka-yoke corrective action
might include what? 3) According to the
Service-System Design Matrix, sales opportunity
has what sort of relationship to production
efficiency? 4) Permeable systems are
characterized by being penetrable by customers
via what two forms of contact? 5) Some may argue
that the production-line approach may not treat
the process as a service process, but as what
type of process?
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OPS 571 Week 2 DQ 1
Week 2 Discussion Question 1 What is the learning
curve and how can it be applied? Would the
learning curve be appropriate for your
organization? Explain your answer.
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OPS 571 Week 2 DQ 2
Week 2 Discussion Question 2 What is Six Sigma?
What are the advantages and disadvantages for
implementing Six Sigma in your organization?
Analyze special considerations and possible
constraints of implementing Six Sigma in an
international business
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OPS 571 Week 2 Individual Assignment Process
Designs and Supply Chains Presentation (New)
This is part one of a two part assignment
starting with an introductory look at process
design and supply chains. Identify a company
with which you are familiar. This could be your
place of employment, a car wash, a yard service
company, and so forth. Create an MS PowerPoint
Presentation in which you describe the current
state of your selected company's supply chain and
an identified process. Required
Elements Describe the company's supply
chain Identify a process internal to the company
that you wish to analyze. Describe the process
internal to the company that you wish to analyze.
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OPS 571 Week 2 Learning Team Reflection (New)
Select a manufacturing organization the team
members are familiar with. Review the company's
website and other available information and
answer the following What type of process
design do they use Make to Order, Make to Stock,
or Batch? What are two items regarding the
manufacturing process related to the organization
that the team finds unique or interesting? Prepare
a 350- to 1,050-word paper detailing the
findings of your discussion.Click the
Assignment Files tab to submit your assignment.
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OPS 571 Week 2 Quiz (New)
1) Which of the following consulting tools
are used in the cost impact and payoff analysis
stage in the operations consulting process? 2)
Which of the following is a situation that
likely will yield economies of scale? 3)
Which of the following is a key metric associated
with value stream mappinggt 4) An advantage
of a make-to stock process is which of the
following? 5) Which of the following is one
of the major types of stakeholders impacted by
most consulting projects? 6) Which of the
following terms refers to a special type of
flowcharting tool that is valuable for the
development of lean processes?
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OPS 571 Week 3 DQ 1
Week 3 Discussion Question 1 What is a safety
stock and when should it be used? How have safety
stocks been used in a global organization with
which you are familiar? Were they relied upon
appropriately?
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OPS 571 Week 3 DQ 2
Week 3 Discussion Question 2 TOC advocates
exploiting process bottlenecks. What does this
mean? Provide at least two examples in business
where this can be done effectively.
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OPS 571 Week 3 Individual Assignment Process
Designs and Supply Chains Presentation Part 2
(New)
Create an MS PowerPoint Presentation in which you
evaluate the current state of the process you
selected in Week Two and summarize the proposed
future state. Required Elements Evaluate the
efficiency and effectiveness of the process
selected in Week Two using the data
collected. Determine areas for improvement Design
an improved process flow chart using an
appropriate tool.
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OPS 571 Week 3 Learning Team Reflection (New)
Discuss the following What is the chase
strategy? Identify 2-3 companies that might use
the chase strategy What are some of the
challenges associated with using the chase
strategy and why? Prepare a 350- to 1,050-word
paper detailing the findings of your
discussion.Click the Assignment Files tab to
submit your assignment.
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OPS 571 Week 3 Quiz (New)
1) The text mentions several common
approaches to use when developing strategy to
close a capacity gap (where utilization of a
resource exceeds capacity available). Which of
the following is among the common approaches
mentioned? 2) Which of the following is
considered a pure production planning
strategy? 3) Which of the following is an
input to the master production schedule (MPS)? 4)
Which of the following is an input necessary
to run an MRP Program 5) Which of the
following is an essential resource that flows
through a hospital supply chain?
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OPS 571 Week 4 DQ 1
Week 4 Discussion Question 1 How does capacity
planning differ in service and manufacturing
organizations?  
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OPS 571 Week 4 DQ 2
Week 4 Discussion Question 2 What role does
supply chain management play for organizations
seeking to gain the competitive advantage? Would
it be advantageous for your organization to focus
its efforts on improving its supply chain?
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OPS 571 Slingshot Academy / uopops571.com
OPS 571 Week 4 Quiz (New)
1) The vertical axis on a Gantt chart is usually
which of the following? 2) Consulting firms
typically use which of the following techniques
to plan and monitor the engagements of the firm
or specific projects? 3) Which of the following
identifies a key principle of reengineering? 4)
An example of a graphic project report utilized
within project management is 5) Which of the
following would be the result of subdividing a
project? 6) At the onset, a project originates as
which of the following?
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OPS 571 Slingshot Academy / uopops571.com
OPS 571 Week 4 Team Assignment Supply Chain
Design Paper (New)
Review the Riordan Manufacturing Virtual
Organization. Write a paper of no more than
1,400-words that includes the following
Determine Riordan's manufacturing strategy
(chase, level, or combination) and explain its
benefits Create a process flow diagram for the
electric fan supply chain Select two metrics to
evaluate performance of the electric fan supply
chain Describe the supplier relationship and the
effects on the supply chain. As part of this
consider the following Type of relationship
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OPS 571 Week 5 DQ 1
Week 5 Discussion Question 1 Does your
organization use an enterprise resource planning
(ERP) systems? If so does your organization rely
on it and what influence does globalization have
on your ERP? If not choose an ERP system and
discuss why you believe this system can help your
organization to improve efficiency and performance
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OPS 571 Week 5 DQ 2
Week 5 Discussion Question 2 What role does
competitive intelligence play in international
business forecasting? Which qualitative
techniques are most affected by international
differences?
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OPS 571 Slingshot Academy / uopops571.com
OPS 571 Week 5 Individual Assignment Project
Management Recommendation (New)
Review the Project Management email. Write an
email response in which you address the following
points Determine which project might be
implemented and why (e.g. feasibility study,
breakeven analysis, etc). Describe the five
phases of a project Describe the key deliverables
associated with the selected project(s). Click
the Assignment Files tab to submit your
assignment.
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OPS 571 Slingshot Academy / uopops571.com
OPS 571 Week 5 Learning Team Reflection (New)
Discuss the following What are TQM and ISO? How
might TQM and ISO be used to improve an
organization? What are the benefits and
challenges each? What is the role of a Quality
Control department in relation to either TQM or
ISO? Prepare a 350- to 1,050-word paper
detailing the findings of your discussion.Click
the Assignment FIles tab to submit your
assignment.
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OPS 571 Slingshot Academy / uopops571.com
OPS 571 Week 5 Quiz (New)
1) What is one analytical tool common to all
quality improvement programs? 2) A fishbone
diagram might be found in which DMAIC
category? 3) What is the international quality
management standard for quality management and
assurance that is primarily concerned with
quality of air, water and soil? 4) What is a
reason that a company may pursue ISO-9000
certification? 5) Who is responsible for
performing the first-party certification audit
for a supplier firm? 6) What is the
certification when a qualified national or
international standards body or similar
certifying agency audits and certifies that a
company is ISO 9000-complaint?
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OPS 571 Slingshot Academy / uopops571.com
OPS 571 Week 6 DQ 1
Week 6 Discussion Question 1 What criteria must
be used when considering where to locate a
facility in the global business environment? What
criteria does your organization consider when
deciding the location of a facility?
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OPS 571 Week 6 DQ 2
Week 6 Discussion Question 2 What are the factors
that affect international logistics? Which factor
is the most important in your current industry
and why?
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OPS 571 Week 6 Quiz (New)
1) According to Goldratt, which of the
following is defined as any resource whose
capacity is less than the demand placed on
it? 2) A bottleneck in a manufacturing
process may be targeted and eliminated by
employing which of the following? 3) Which
of the following is focusing step of Dr. Eli
Goldratts theory of constraints? 4)
Statistical Process control (SPC) and data from
the actual process to statistically monitor the
process over time are employed during which step
of the DMAIC cycle? 5) The idea that
statistical methods of quality control, including
six-sigma, does not prevent defects, is central
to what alternative quality system?
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OPS 571 Week 6 Team Assignment Process
Improvement Presentation (New)
Create an 8-10 slide MS PowerPoint presentation
with detailed speaker notes. Include the
following Identify which ISO standards apply to
Riordan Manufacturing Using the Six Sigma DMAIC
process, develop a new process design for the
production of the Riordan electric fans. Be sure
to take advantage of any global opportunities
available to Riordan, such as lower labor
costs. Describe the bottlenecks that may occur in
the new process. Identify three TQM tools that
may be used for ongoing process improvement. Be
sure to describe who will use the tool, when it
will be used, and what interval and how it will
lead to process improvement.
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OPS 571 Slingshot Academy / uopops571.com
Education is all about igniting young minds and
enabling them to attain their fullest potential
For More Tutorials
Visit Now
www.uopops571.com