30 Tips for Increasing Inside Sales Productivity

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30 Simple Tricks to Increase Inside Sales
Productivity
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Introduction

• Inside sales as defined by the
  businessdictionary.com is Sales made by
  employees who do not leave the physical location
  of the office.
• Quick and easy organization as well as proper
  communications with the staff dealing with the
  sales and other departments of the company is
  also to be kept in mind and frequently put to
  maintenance if the aim of your business is to
  grow and succeed in its field.
• Improving productivity and thus consecutively
  keeping and maintaining least distractions, and
  in turn helping in increasing on the sales
  training.

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Tips to Improve Inside Sales Productivity

• No Background Tasks for Agents
• Grouping of Data
• Implement Call Cadence
• Outsource Lead Generation
• Inspiration
• Regular Meetings with Team
• Avoid Management-Centric System
• Efficient Sales Manager
• Never Let your Team Over-Work

• Training is a Must
• Proper Reinforcement
• Motivation
• Choose Agents Based on Merits
• Emotional Intelligence
• Stricter Sales Department
• Offer Latest Technology
• Know Your Needs
• Quality Data Source
• Research for Software

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Tips to Improve Inside Sales Productivity

• Have Certain Set of Rules
• Quality-based Appointment
• Eliminate Irrelevant Tasks
• Guide Team Towards Goal
• Be Open to New Technology
• Increase Customer Referrals
• Have 360 Degree View of Clients
• Efficient Sales Process
• Do Outbound Calling
• Receive Feedbacks
• Assess the Teams Efforts

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1. Training is a Must

• Training of all the agents must be done once
  they are appointed in spite of their experience
  levels.
• It will help them get familiar with the rules
  and operations of the company.

2. Proper Reinforcement

• Any training is ineffective without proper
  reinforcement, so it must be made clear to your
  employees that your ways are constructive for
  their welfare by actively getting involved in
  their training procedures in whatever way
  possible.

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3. Motivation

• Motivation is another huge factor, because
  without a proper motivation a sales agent will
  fail to do what is expected of them to be done,
  which is certainly not favorable to the company.
• Providing your sales agent, a certain goal and
  incentives will make them feel more associated to
  the company.

4. Choose Agents Based on Merit

• Choosing the professionals fit for the job, and
  not hiring them based on the resume alone, can
  make or break the company.
• Often people with no experience are better
  workers than people who are skilled, and to
  understand this, a proper profile check should be
  conducted and implemented in the company
  practices.

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5. Understanding Emotional Intelligence

• It is essential to teach your employees the
  importance of basic emotional intelligence which
  will help them in turn to identify customers
  effortlessly and act accordingly.
• Naturally it involves hard work and time but
  completing this particular part will train them
  to be a better sales agent.

6. Stricter Sales Department

• Choosing the professionals fit for the job, and
  not hiring them based on the resume alone, can
  make or break the company.
• Often people with no experience are better
  workers than people who are skilled, and to
  understand this, a proper profile check should be
  conducted and implemented in the company
  practices.

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7. Offer the Latest Technology

• Providing your sales agents with the latest and
  updated version of the data is of utmost
  importance.
• This can be done by using proper cloud call
  center software solutions that will help them
  focus better and increase their productivity
  faster.

8. Know Your Needs Before Buying Software

• In order to provide agents with such tools, you
  need to be competent to make a distinction
  properly.
• To do so, a call center solutions comparison is
  required, for it will help you select whats
  right for your company rather than what is the
  most expensive of them all.

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9. Quality Data Source

• Investing is a quality data source is quite
  important in order to make sure that the titles
  they are using are related, modern and accurate
  to the task, with the added contact data being
  not only correct but also complete.

10. No Background Tasks for Agents

• Sales agents should never be allowed to do
  background task such as customer development.
• Instead a proper efficiency tool must be used,
  with customer cleaning applications that are
  definite to handover great and fresh data to the
  agents.

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11. Do Research for Software

• It is quite likely for a smaller business to be
  unsure of all the price listings of such
  software, so a research for call center software
  pricing can be done, to help in deciding on
  perfect software to suit the company needs.

12. Grouping of Data

• To give huge information to your sales agents,
  structuring of data into groups of similar leads,
  by their source title paths, industrial purposes,
  company size and messaging methods should be done
  in real time.

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13. Implement Call Cadence

• A call cadence must be implemented at all times,
  which means that a structured campaign approach
  is very important.
• This means emails, calls and messages to be set
  in a pattern that will allow the managers in
  pinpointing the parts which needs improvements
  and parts which doesnt need anything at all.

14. Outsource Lead Generation

• If the company is a startup company, it is
  important to outsource the generation of lead.
• As it can greatly help in immediate revenue
  generation for the company.

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15. Inspiration

• Inspiration is a key factor in getting the sales
  agent of your company boost up and productive.
• Sometime it works better than higher commission
  because it demands to the human desire to outdo
  their personal desires for the desires of the
  company they are associated it.

16. Regular Meetings with Team

• A great way to keep in track with the sales
  agents of the company is to hold weekly meetings
  with them and take a sort of report on their
  work, for their assessment, and suggest to them
  ways in which they can improve themselves.
• It will eliminate the negative qualities of your
  sales agents and reinforce positive ones.

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17. Avoid Management-Centric System

• Making your systems management-centric is a big
  no no.
• You should opt for streamline reporting whenever
  possible to reduce the amount of time taken for
  business development.

18. Efficient Sales Manager

• To improve the efficiency of the company, it is
  a good idea to keep a group of sales manager who
  will work together to go beyond a sales
  management rhythm, which is a plan that draws
  both the formal and the informal contacts of
  sales to their managers to achieve set goals
  within a time period.

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19. Never Let Your Team Overwork

• It is never a good idea to overwork your team.
• Providing your agents with proper tools that
  will do the job for them is very important.
• Otherwise the entire system will turn out to be
  counterproductive.

20. Have Certain Set of Rules

• Having a set of rules to resolves how a certain
  task must be performed.
• It is important in eliminating redundant actions
  and employing the proper methods to help with the
  completion of plans in a better way.

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21. Quality-Based Appointment

• Hiring individuals who will mesh well with the
  team and be a team player is significant when it
  comes to sales agents.
• A company may have excellent sales training,
  great marketing strategies, and valuable prices,
  but without the existence of outstanding agents,
  it will worsen the efficiency of the company.
• Thus, hiring a great sales agent is very
  important.

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22. Eliminate Irrelevant Tasks

• Elimination of tasks that arent quite as useful
  is important in balancing the workload on the
  employees, resulting in higher productivity rates
  overall.
• The less the confusion for the sales agents, the
  more they will be able to help with the system of
  the company.

23. Guide Team Towards Goal

• An efficient way to improve the competence of
  the sales team of the company is to know their
  task and keep themselves ensured that they are
  effectively working with useful and productive
  leads that are relevant and not stale.
• If your sales team starts out their jobs with
  nothing but exhausted leads, they are going to
  waste a lot of time trying to sell to the wrong
  group of people.
• Therefore decreasing the production of the
  company.

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24. Be Open to New Technology

• Being open minded and acceptance of latest
  technology can help your company be more
  successful and therefore accordingly, a better
  streamlining procedure in the workplace and help
  with the relations.
• Popular software programs, for instance Dropbox
  and Skype and even Google Drive, have succeeded
  in helping in individual business for better
  productivity.
• It has also handled the communications and
  support materials that are needed by the entire
  team for being in one place at one particular
  time.
• Thus, regardless of where that specific sales
  person may be, the work doesnt come to the halt
  at any given second.

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25. Increase Customer Referrals

• An effective way to greatly improve the
  productivity of the sales team is to increase the
  number of customer referral contribution lined up
  for them to manage and solve.
• It will help them in pushing their limits and
  gain experience.

26. Have 360 Degree View of Customer

• Having a 360 degree view of the customer from
  all the aspects customer meetings is a great way
  on increasing the productivity of your sales
  team.
• This can be accomplished with the help of the
  CRM or Customer Relationship Management tools
  that the sales personal has to view the current
  sales activity.

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27. Have Efficient Sales Process

• It is essential to have a sturdy and efficient
  process for all the phases of the sales cycle
  that can successfully catch all the obvious
  mistakes, the shortcuts taken, or the steps that
  are skipped by both the manual and by the
  software system.

28. Do Outbound Calling

• Dedicating a couple of hours to nothing but
  outbound calling can help in increasing the
  productivity greatly and help you and your team
  refocuses and gathers your thoughts well and
  efficiently.
• If you are interrupted by a number of calls of
  the same time, installing software that will
  group these systems together will be very
  supportive in staying organized and focused.

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29. Receive Feedbacks

• Ensure that your sales team is receiving
  constant feedback from the company.
• As that way you can understand the right as well
  as the wrong of their actions, to comprehend what
  they are going to do in the future to maximize
  their efficiency.

30. Assess the Teams Effort

• While dealing with ways to improve the
  productivity of the company, it is significant to
  start with the assessment of the teams sales
  enablement efforts, while checking the
  inefficiencies and stopping the flow thats
  weakening sales success.
• This can be done by executing tools and
  processes to gain efficiency.

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