3 Facts Which Decide If Your Guest Will Check In to Your Hotel Again

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I ntroduction

• Hospitality and Hotel industry served people from
  many years and have a long history of different
  experiences with customers or guests. Here are
  some of the most common and usual mistakes which
  impact the goodwill of a hotel adversely.
• Responsive Time and Nature of the Employees
• Accommodation Services
• Taste and Quality of the Food

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Every guest in a luxury hotel expects top class
services and why not, after all, he is paying
for a great time with his stay, food, and
hospitality. This is the most common service
fault by the employees of any hotel and these
mistakes end up with bad or worst guest
experiences, therefore, it affects directly to
the reputation of the hotel and forces a guest
to never visit that hotel again.
01 Responsive Time and Nature of the E mployees
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A guest always desires best facility room
and accommodation where he can spend his day or
night with calmness and according to his wish.
But some furniture, water, and mosquitoes etc. ,
undesirable services make a guest annoying and
uncomfortable and it may cause him to check out
the hotel as soon as possible and he may never
come back again.
02 A ccommodation Services
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Good food and delicious meal services in a
hotel can win a heart of a guest and urge him to
visit the restaurant or coffee shop of the hotel
again. On the other hand, if the food quality is
poor and tasteless then a guest will never think
of his next visit to the hotel. Thats why it is
clear that food is the king of your hotel and
can attract the guest over and over.
03 Taste and Quality of the Food
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Conclusion Above all factors are the most
unwanted experiences by a guest and these sorts
of bad services can ruin your guests mood and
image of the hotel..

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