How to Troubleshoot a Xerox Phaser 8560? - PowerPoint PPT Presentation

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How to Troubleshoot a Xerox Phaser 8560?

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Know how to troubleshoot Xerox phaser 8560 Xerox printer support NZ provides few steps you have to follow these steps and fixed your issue easily. In case you found any kind of issue contact Xerox helpline number +64-48879116 – PowerPoint PPT presentation

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Title: How to Troubleshoot a Xerox Phaser 8560?


1
How to Troubleshoot a Xerox Phaser 8560
2
Summery
  • Troubleshooting and periodic maintenance is
    essential for any printer to ensure its smooth
    operation. Xerox includes a troubleshooting
    section on both its website and in the user
    manual for this printer. Advanced troubleshooting
    is available through the service manual of this
    series of color printers. Error codes are best
    left for technicians, however most print quality
    issues and jam preventative measures are
    something an end-user can do. Through our Xerox
    printer technical support, we have provided you
    few instructions to troubleshoot your Xerox
    Phaser 856o

3
Step1
  • Remove all paper from the machine, reload paper
    from a fresh package, and try using the printer
    again. Some issues can be caused by paper
    absorbing moisture due to excess humidity.

4
Step2
  • Print out a configuration report from the printer

5
Step3
  • Press the up or down arrows on the control panel
    until you see "Information" displayed and
    highlighted on the display

6
Step4
  • Press the "OK" button to select. Press the up or
    down arrows until "Information Pages" is
    highlighted on the display, and the press "OK" to
    continue. 

7
Step5
  • se the arrows again to get to "Configuration
    Page", and then press "OK" to print it out. This
    will isolate the issue to the printer or to an
    outside source. If the issue isn't on the
    configuration page, then the problem likely
    arises from the software program or computer that
    sent the job to the printer.

8
Step6
  • Open the multipurpose tray (Tray 1) by pulling
    the handle down on the front of the machine.
    Locate the large gray roller in the center of the
    tray. Use a lint-free cloth and a dash of
    lubricant to clean the roller. 

9
Step7
  •  Close Tray 1. Open up Tray 2 until it reaches
    it's maximum extension. Raise it up slightly and
    pull it to free it from the machine. On the front
    of the tray is a white roller. Use a little
    lubricant on a lint-free cloth to clean the
    roller.

10
Step8
  • Look under the printer in the area where the
    paper tray usually sits at. Under the frame is
    another roller. Release the orange release latch
    to drop the roller down, and clean like you did
    the others. Snap it back up when finished

11
Step9
  • Press the up or down arrows on the control panel
    to scroll down to "Troubleshooting" and press the
    "OK" button

12
Step10
  • Use the arrows again to scroll down to "Print
    Quality Problems," and press the "OK" button
    again. If you're experiencing lighter stripes or
    lines coming down the prints, use the arrows to
    scroll down to "Eliminate Light Stripes," and
    press the "OK" button.

13
Step11
  • You may need to run this two to three times to
    remove the stripes. If you're having print
    smears, scroll down instead to "Remove Print
    Smears," and press the "OK" button

14
Step12
  • Replace the maintenance kit if you're still
    having problems. Call a technician if you're
    still having jamming problems or if the
    maintenance kit doesn't resolve your print
    quality issues.

15
  • Follow these steps and troubleshoot your Xerox
    Phaser 856o.In case you have any issue contact
    our tech support experts by dialing Xerox printer
    support NZ. We will solve your any kind of
    printer issue and provide you best solution.

16
Contact Us
  • If you need any kind of Tech help contact
  • Xerox printer Support Number
  • 64-48879116
  • Original source
  • http//bit.ly/2gV5b3V
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