SpreeCommerce Items Return

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SpreeCommerce Items Return

• Extension Developed By Vinsol

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Why allow product returns?

• Build customer confidence
• Product expectation mismatch
• Wrong delivery
• Defective Item
• Size issues etc...

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Spree Items Return
Customer can Initiate returns request Opt for
refund or exchange See return history and
status Admin authorize Return requests
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Return Products
Only those orders which have been shipped can be
returned
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New Return Request
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Return Reason
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Return History
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Account Section
Customers can view their returns in My Account gt
Return History section
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Admin Processes Returns
All return authorizations and Customer returns
are listed under the Returns tab
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Details of Return request
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Admin Processes Return
Admin creates a Customer Return against the
orders return authorization.
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Admin Creates Reimbursement
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Reimburse amount
Admin can either reimburse or choose to cancel
the reimbursement if the situation calls for it.
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Customer Return Details
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(No Transcript)
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Payment
The refund created due to an item's return is
listed in the Payments
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Admin Manages Refund Reasons
Admin also has the ability to manage refund
reasons
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Admin Manages Return Authorization Reasons
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TODOs

• Allow admin to
• Mark if the product is returnable
• Specify max time to return product
• Globally
• Product level

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Download More...
Download Spree Items Return1 Detailed Article
with Screenshots Spree Commerce Items
Return2 Other Recent Extensions Published By
Vinsol3
1 http//spreecommerce-extensions.com/extensions
/spree-item-returns 2 http//vinsol.com/spreecom
merce-items-return 3 http//www.slideshare.net/v
insolslides/spree-commerce-extensions
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