Sample ON Organising a conference or banquet

1
Organising a conference or banquet

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2
Conferencing and Banqueting

• Marks and Spencer is organizing a business
  conference at Hilton group of hotels at UK. Under
  this conference, all the CEOs, managing
  directors, secretaries of the organization are
  invited. The motive of the conference is to
  discuss the expansion opportunities of the brand
  in different markets. It will be a high class
  event for Hilton hotel as the management is
  required to face different types of strategic and
  operational issues. They also have to consider
  the factors which will affect the functioning of
  the event. A good conference and banqueting
  service will definitely make a positive
  impression on the minds of the corporate clients.
  
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3
Strategic and Operational Issues

• While the course of the event different types of
  strategic and operational issues may arise in
  front of the host company. They have to be
  prepared in advance in order to face such issues.
  These things can negatively affect the working
  and ignorance of them can lead to many bad
  consequences. There is a need to analyze such
  issues so that proper arrangements can be made
  for improvements.
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4

• Adequate space and utilization
• Food and accommodation
• Appropriate resources
• Customized package
• Poor management
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5
Continue

• Security issues
• Proper medical facilities
• Rise of costs
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6
PERFORMANCE AND QUALITY REVIEW TECHNIQUES

• Different types of performance and quality review
  techniques can be used which can assists in
  analyzing the performance of an event. These
  techniques helps in analyzing what are the
  loopholes and errors. These are as follows
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7

• Program evaluation and the review technique
  (PERT)
• Client and guest evaluation procedure
• Feedback and survey
• Close loop evaluation method

8
FACTORS INFLUENCING THE ORGANIZATION OF AN
OFF-SITE EVENT

• Use of skilled manpower
• Climatic conditions
• Presence of resources
• Transportation
• Entertainment
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9
Menu Planning Issues

• Difference in culture
• Hygiene factor
• Production capacity
• Service potential
• Feasibility and budget
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10
Food, Beverage Production Systems and Styles for
Banquet

• Food Production System
• Food Production Style
• Beverage Service style
• Off-site and on-site considerations
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11
ERGONOMIC CONSIDERATIONS FOR BANQUET

• The ergonomic considerations refers to the
  efficiency of the people for working. With regard
  to the Marks and Spencers business conference,
  it means how high quality services can be
  maintained at low costs. It includes aspects such
  as space, floor capacity, sitting arrangements,
  after conference celebrations etc
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12
ERGONOMIC CONSIDERATIONS FOR BANQUET

• Proper sitting arrangements are to be made for
  the guests. The sitting for them must be in
  comfort and ease.
• The floor capacity must be high in volume. As it
  is a international business conference, hence
  delegates will appear in very large number. The
  floor must be adequate enough to handle such
  gathering
• Proper lighting and sound system will be
  maintained so that communication can be made in
  effective manner.
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13
References

• Guest Feedback Format sample for Hotels and
  Restaurants, 2015.Online. Available
  throughlthttp//evenesis.com/blog/post-event-feedb
  ack-evaluation-why-it-is-important-and-how-to-do-i
  t-right/gt. Accessed on 27th Jan 2016.
• Khan, F., 2010. What do you mean by banquet hall
  or French work Banque. Online. Available
  throughlthttp//hotelmanagement-firojkhan.blogspot
  .in/2010/03/what-do-you-mean-by-banquet-hall-or.ht
  mlgt. Accessed on 27th Jan 2016.
• Yunos, Y., 2015. Post-event feedback and
  evaluation Why it is important and how to do it
  right. Online. Available throughlthttp//evenesi
  s.com/blog/post-event-feedback-evaluation-Accesse
  d on 27th Jan 2016.
• Falk, J., 2011. Visitors learning for
  environmental sustainability Testing short-and
  long-term impacts of wildlife tourism experiences
  using structural equation modeling. Tourism
  Management. 32(6).pp. 1243-1252.
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