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• Question No 1
• For health information technology to be most
  effective in reducing harm, the technology needs
  to be
• numeric and easy to use.
• integrated with clinical workflow.
• able to correct claims data.
• flexible and accessible.
• Answer B Question No 2
• Which of the following is the first step in
  preparing for an initial accreditation or
  certification survey of an organization?
• Assess staff knowledge and plan staff training.
• Hire a consultant and conduct a mock survey.
• Appoint a survey coordinator and prepare a survey
  agenda.
• Review the standards and determine readiness.
• Answer D Question No 3
• A federally certified electronic health record
  (EHR) with the capacity for e-prescribing,
  electronic exchange of health information, and
  submission of healthcare quality measures meets
• Health privacy requirements.
• Bar-code technology specifications.
• Meaningful use requirements.
• Computer-based monitoring specifications.
• Answer A Question No 4

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• Question No 5
• Failure modes can be prioritized by calculating
  the criticality index. Which of the following
  three categories are normally used to calculate a
  criticality index?
• Frequency, severity, and ease of detection
• Probability, likelihood, and criticality
• Response, evidence, and outcome
• Effectiveness, risk, and priority
• Answer A Question No 6
• Based on the principles from the Institute for
  Healthcare Improvement (IHI), who has the
  ultimate responsibility for the effectiveness of
  quality improvement and patient safety within an
  organization?
• Chief executive officer
• Quality improvement director
• Medical director
• Governing body
• Answer D Question No 7
• In the process of strategic planning, an
  organization makes decisions about the future. A
  basic component of the planning process is to
• Contract with a consulting firm to assist with
  the planning process.
• Determine organizational profitability during the
  most recent fiscal year.
• Examine both internal and external environments.
• Develop contractual relationships to enhance
  market share.
• Answer C Question No 8

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• D. In-service on blood usage for the physicians
• Answer B Question No 9
• Random screening of newborns by the neonatology
  department has confirmed a high incidence of
  glucose insufficiency (G6PD) in the local
  population. Management believes that the cost of
  testing all newborns would be too high. Which of
  the following should the healthcare quality
  professional suggest?
• Review literature to determine best practices.
• Continue to conduct random testing.
• Conduct an analysis to confirm management's
  beliefs.
• Test only newborns with a family history of G6PD.
• Answer D Question No 10
• Which of the following is always true regarding a
  sentinel event?
• The findings must be reported to a regulatory
  body.
• The occurrence requires an immediate
  investigative response.
• The cause is established as a deviation from
  standards.
• The incident is a result of a medical error.
• Answer B
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