ITIL® and 5 stages of Service Lifecycle

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ITIL and 5 stages of Service Lifecycle
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Introduction to ITIL

• An acronym of Information Technology
  Infrastructure Library
• Used by the IT organizations for serving their
  clients and users efficiently
• The framework aids the organizations in the
  improvisation of IT infrastructure and
  development of new practices to get profits

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Five Stages of Service Lifecycle

• Following are the five stages that comprise its
  Service Lifecycle
• Service Strategy
• Service Design
• Service Transition
• Service Operation
• Continual Service Improvement

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Service Strategy (SS)

• This is the core stage of the lifecycle and aims
  at ensuring that the product strategy is defined,
  maintained and further implemented

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Service Design (SD)

• It avails the guidance about designing and
  development of the services, along with the ITSM
  processes in support to the service strategies
  developed in the previous stage

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Service Transition (ST)

• This stage aids in learning the managers and IT
  professionals to handle the changes in an
  effective manner

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Service Operation (SO)

• This stage administers the guidance about
  practical aspects of everyday business operations

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Continual Service Improvement (CSI)

• This stage is termed as the assessment phase, as
  there is always a scope of improvement in the
  services with time

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