Customer Relationship Management (CRM) - PowerPoint PPT Presentation

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Customer Relationship Management (CRM)

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A CRM system is a business tool that allows you to manage all your customers, partners and prospects information all in one place. – PowerPoint PPT presentation

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Title: Customer Relationship Management (CRM)


1
Customer Relationship Management (CRM)
2
  • What Is Customer Relationship
  • The literal meaning of the expression of Customer
    Relationship Management was, simply, managing
    the relationship with your customer. Today it is
    used to describe IT systems and software designed
    to help you manage this relationship.

3
Why Do You Need CRM?
  • Quickly showing which products and services are
    making you the most money and which ones should
    be cut
  • Making it easy to track your marketing efforts so
    that you can refine and update them as needed in
    order to remain profitable
  • Easily identifying new prospects while also
    helping you find additional business
    opportunities that may exist with current
    customers

4
Benefits of CRM
  • Realize which customers produce the most profit
  • Improved Customer Experience
  • Automated Analytics and Reporting
  • Better Coordination and Cooperation
  • More Administrative Support

5
CRM Software Include
  • Marketing automation
  • Sales force automation
  • Contact center automation
  • Geolocation technology
  • location-based services

6
Contact Us
  • CORPORATE HEADQUARTERS
  • Recovery Marketing Consultants
  • 620 Newport Center Dr. Suite 1100
  • Newport Beach, CA 92660
  • Phone Number
  • (888) 759-3977

http//recoverymarketingconsultants.com/
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