Unified Communication and Collaboration Technologies and Global Markets

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• Unified Communication and Collaboration
  Technologies and Global Markets

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The global market for unified communication and
collaboration (UCC) solutions totaled 22.6
billion and 26.5 billion in 2014 and 2015
respectively. The market should reach nearly 62
billion in 2020, demonstrating a compound annual
growth rate (CAGR) of 18.5 from 2015 to
2020. This report provides -An overview of the
global markets and related technologies for
unified communication and collaboration. -Analyses
of global market trends, with data from 2014,
2015, and projections of compound annual growth
rates (CAGRs) through 2020. -A look at market
sizes, revenue forecasts, value chain analysis,
market product trends, and the competitive
landscape. -Breakdowns of the market and analyses
presented by type, by technology, and by
geography. -Discussion covering current and
future trends and analysis on a basis of various
competitive technologies. -Evaluation of the
market's dynamics, specifically growth drivers,
restraints, and opportunities. -Profiles of major
players in the industry.
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INTRODUCTION STUDY GOALS AND OBJECTIVES This
report on the unified communication and
collaboration (UCC) market will give an overview
of the most recent developments in the industry
and provide a basis for expectation of its growth
over the next five years. There are varied
definitions for what elements constitute this
segment however, for the purpose of this report
BCC Research considers the UCC market as an
aggregation of components hardware, software
and services that directly bring unified
communication to the end user. This means that in
this study sale of end points, UC software and
platforms, and services that are sold as a
complete UC solution for the deployment of a UC
project are considered to be part of the UCC
market.
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This report will analyze in depth UCC
technologies and the market they serve -The key
market players in the UCC market, their revenue
trends in 2014 from UCC solutions and market
shares. -The different UCC segments of voice
telephony, collaboration and conferencing, UC
applications and contact center developing. -The
trends in geographical adoption of these
solutions and the markets that need to be high on
the radar for players looking for market growth
over the next five years. -The newest technology
and user trends that are impacting this market
and how market players are adapting.
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SCOPE OF REPORT This report analyzes unified
communication and collaboration technologies and
their markets. To understand how the UCC market
will grow and the trends impacting its adoption,
this report will analyze the technologies and
markets that are evolving. An overview of the
UCC industry precedes later chapters that review
the main UCC categories, discuss top provider
market share, new technologies, and the regional
markets for UCC. Fiveyear forecasts follow,
segmented by UCC categories, as well as new
deployment trends that will shape future
markets. Succeeding chapters discuss new
developments in technologies, and their
advantages to the UCC industry. Regulatory and
security issues will also be discussed as they
affect UCC adoption in the high-risk information
industries of healthcare, finance and government.
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INFORMATION SOURCES The material presented in
this report is based on information gathered from
primary contact with participants within the UCC
industry as well as an analysis of the
technologies, issues, and concerns gathered from
technical papers and industry conferences. Our
final analysis and projections combine the
consensus of primary contacts and our assumptions
regarding the impact of both historical and
emerging trends. Additional data were obtained
from analysis of secondary sources. These include
trade publications, trade associations, company
literature, and online databases. This research
was done to supplement our understanding of
applications, markets, and trends in the UCC
industry. All dollar estimates in this report are
based on 2014 constant dollars.
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Table of Contents

• Introduction - Complimentary 3 0
• Summary 3 250
• Overview 9 430
• UcC Markets 7 334
• UcC Voice Telephony 13 620
• UcC Conferencing 37 1766
• Uc Collaborative Applications 14 668
• Contact Center 10 477
• Regional UcC Markets 21 1002
• Application Of UcC By Enterprise Size 5 239

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of Contents, please visit Unified
Communication and Collaboration Technologies and
Global Markets Contact Us-Call India
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