Network Monitoring Center fltcase - PowerPoint PPT Presentation

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Network Monitoring Center fltcase

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There has been rapid technological change at very front, and network monitoring services are not an exception to it. Experts say that Network Monitoring Center service providers have to get adapted to the latest trends and maintaining profitability becomes incredibly difficult. – PowerPoint PPT presentation

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Title: Network Monitoring Center fltcase


1
Network Monitoring Center
http//fltcase.com
2
About Us
  • Flightcase is a Network Operations Solutions
    Provider and a well received managed service
    provider.
  • We support clientele varying from supporting
    network operations of niche telecom companies to
    managing /reporting Accounting / Data analysis
    tasks for companies based out of US, UK and
    Middle East.
  • We ably manage daily operations as well as
    provide the right interface for entrepreneurs,
    carriers and corporate companies from the
    different service domains.

http//fltcase.com
3
How important is network monitoring?
Network monitoring can be achieved using various
software or a combination of plug-and-play
hardware and software appliance
solutions. Virtually any kind of network can be
monitored. It doesn't matter whether it's
wireless or wired, a corporate LAN, VPN or
service provider WAN. You can monitor devices
on different operating systems with a multitude
of functions, ranging from BlackBerrys and cell
phones, to servers, routers and switches.
http//fltcase.com
4
What can network monitoring systems monitor?
  • Some network monitoring systems come with
    automatic discovery, which is the ability to
    continuously record devices as they're added,
    removed or undergo configuration changes. These
    tools segregate devices dynamically. Some common
    rubrics are
  • IP address
  • Service
  • Type (switch, router, etc.)
  • Physical location
  • Beyond the obvious advantage of knowing exactly
    and in real time what you have deployed,
    automatic discovery and categorization of
    segments helps you plan for growth.

http//fltcase.com
5
Why Us?
  • Experience of working with Mobility network
    operator in access network, backhaul network and
    core network
  • Experience of handling remote NOC operations for
    Internet Service Provider (ISP), Telecom Service
    Provider (TSP) network
  • Experience of deployment of complete NOC
    inclusive of OSS tools, IT Infrastructure and
    video wall for centralized NOC
  • Experience Nof deployment of complete NOC
    inclusive of OSS tools, IT Infrastructure and
    video wall for centralized NOC
  • Handling dedicated OC of more than 150 network
    professional
  • Process Oriented 24 x 7 support infrastructure

http//fltcase.com
6
Network Operations Center Personnel change to
Network monitoring center
  • Troubleshooting at Level ½ on VOIP Platforms
    switches
  • Monitoring and doing initial activity to
    understand customer/vendor issues
  • Trouble ticket management , performance
    management as per client tools
  • Handling tickets and responding as per SLAs
  • Dealing with Vendors (Termination Providers) for
    all type of technical issue through Mail or Live
    Chat
  • Full understanding of SIP/IP protocols, knowledge
    of Unix
  • Configures, testing, and monitoring LAN/WAN
    equipments and related soft switches.
  • Network performance managementPhone Email
    management

7
NOC - Few of things that we do
  • Monitoring operations of all backbone links and
    network devices
  • Ensuring continuous operation of servers and
    services
  • Full featured, web based helpdesk for resolving
    IT and non-IT issues
  • Providing quality support for network users

http//fltcase.com
8
Network Monitoring Service
  • Availability Management
  • Performance Management and Reporting
  • Change and Configuration Management
  • Incident Management
  • Managed Security Services
  • Internet Services Monitoring
  • Server Monitoring
  • Web Portal Access

http//fltcase.com
9
Contact us
US Office 7th StreetFortworth,
Texas76102USPhone 18173506011Fax
18173506011 India Operations office Flightcase
IT Services P LtdPune IT Park,Aundh Road,Pune
411020.
http//fltcase.com
10
Thank You!!!!
http//fltcase.com
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