Cisco 640-461 ICOMM - PowerPoint PPT Presentation

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Cisco 640-461 ICOMM

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This exam tests a candidate's knowledge of the architecture, components, functionalities, and features of Cisco Unified Communications solutions. The exam also tests the knowledge needed to perform tasks such as system monitoring, moves, additions, and changes on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence. – PowerPoint PPT presentation

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Title: Cisco 640-461 ICOMM


1
Get valuable IT training resources for all Cisco
certifications. Access study tools, CCNA practice
tests, IT salaries, and find IT jobs.
640-461
Introducing Cisco Voice and Unified
Communications
2
Cisco Jabber Web SDK Maximize Your Business
Portal By Enabling Collaboration
3
Required GAAP Reconciliation and Forward-Looking
Statements
  • The Cisco products, service or features
    identified in this document may not yet be
    available or may not be available in all areas
    and may be subject to change without notice.
    Consult your local Cisco business contact for
    information on the products or services available
    in your area. You can find additional information
    via Ciscos World Wide Web server at
    http//www.cisco.com . Actual performance and
    environmental costs of Cisco products will vary
    depending on individual customer configurations
    and conditions.

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4
Session Abstract
  • Rabidly and easily add Presence, Chat, Voice,
    Video, Messaging and Web Conferencing to web
    applications to help automate workflow, increase
    productivity for your end users and add
    incremental value to your Cisco collaboration
    portfolio

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5
Agenda
  • Introducing the Cisco Jabber Family
  • Add Cisco Collaboration to Enterprise Web
    Applications
  • Why? Whats in it for you?
  • What? Use case examples of whats possible
  • How? Hello World! Chat it, speak it, see it. Add
    voice, video, im and presence to a webpage in 10
    minutes
  • Portal Tour
  • Whats next for the Jabber SDK

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Introducing the Cisco Jabber Family
7
Cisco Jabber
  • Addressing challenges traditional tools dont
    address

IT Challenges
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Explosion of Mobile devices
Android iOS Tablets
PC MAC
Smart Phones
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Video Becomes Pervasive
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Cisco Jabber
  • Collaborate from Any Workspace
  • PC, Mac, tablet, smart phone
  • On-premises and on-demand
  • Integration with Microsoft Office
  • All-in-one UC Application
  • Presence IM
  • Voice, Video, voice messaging
  • Desktop sharing, conferencing

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Devices Share the same Infrastructure
Cisco Jabber
Cisco Jabber
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Cisco Integrated Collaboration Experience
INTEGRATED COLLABORATION EXPERIENCE
Wide Variety of Collaboration Needs
Richest Experience in Any Location
Secure Intra- and Inter-Company Communications
Video Handled as Easily as Voice
Flexible Access from all Clients
Wide Variety of Collaboration Technologies
Wide Variety of Collaboration Technologies
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Add Cisco Collaboration to Enterprise Web
Applications with the Jabber SDK
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The Jabber web toolkit
  • Easily and rapidly add collaboration to
    enterprise web applications and business
    processes
  • Increase productivity and maintain context of
    interactions for end users
  • Add incremental value to Cisco Collaboration
    deployments based on unique needs

15
Web toolkit to collaboration enable web apps
Voice
Video
IM/Chat
Presence
Voice mail
Web Conferencing
  • Easily add collaboration to web applications and
    business processes

16
Add Cisco Collaboration to Enterprise Web
Applications The Why
17
Access Market-Leading UC Services
  • Number one in Enterprise Call Control
  • Number one in Video
  • Number one in Web Conferencing
  • Number one in Audio Conferencing
  • Number one in Unified Messaging

Sources Synergy Research, Frost Sullivan,
Gartner, Intellicom Analytics, Cisco Q4
2009.Note Enterprise Call Control excludes
low-end KTS category.
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Whats it all about? For the ISV
  • Providing the building blocks to rapidly and
    easily Cisco UC enable enterprise web
    applications providing Voice, Video,
    Presence/IM, Voicemail, WebEx
  • Exciting technology enabler to build product and
    services based on Cisco collaboration technology
  • Leverage large Cisco collaboration presence
  • Co-marketing opportunities
  • Unique offering - No other enterprise UC provider
    has voice, video Web plug-in/SDK

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Whats it all about? For the IT Pro
  • Providing the building blocks to rapidly and
    easily Cisco UC enable enterprise web
    applications providing Voice, Video,
    Presence/IM, Voicemail, WebEx
  • Consolidate the desktop and integrate
    collaboration deep into existing applications,
    increasing productivity and maintain context of
    interactions for end users
  • Every browser experience can become an
    interactive collaboration experience
  • Add incremental value to your Cisco Collaboration
    deployment based on your unique needs
  • Unique offering - No other enterprise UC provider
    has voice, video Web plug-in/SDK

20
Add Cisco Collaboration to Enterprise Web
Applications The What
21
Usage examples and case studies
  • Example 1 Cisco UC enablement of online desktop
    and line of business applications
  • Example 2 Cisco UC enhancing collaboration
    applications
  • E.g. online mail providers, social media vendors
  • Example 3 Cisco UC enablement of custom web 2.0
    portals and custom web applications
  • Example 4 Cisco UC enablement of online email
    application

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Use Case Pervasive Cisco UC in Business
Applications
  • UC, Collaboration, Video capabilities everywhere
  • Example only an ISV or IT Pro could do the
    project

Presence enabled
IM / Chat enabled
Click 2 WebEx enabled
Click 2 Call enabled
Click 2 Video enabled
23
Use Case Pervasive UC in Enterprise Social
Application
  • Presence and UC capabilities throughout the
    application
  • Cisco on Cisco Integration Cisco Quad leverages
    public facing APIs

Presence enabled
IM / Chat enabled
Click 2 WebEx enabled
Click 2 Call enabled
24
Use Case Cisco UC enabled Corporate Directory
  • Search and connect real-time collaboration
    within corporate directories
  • Presence, Click 2 Voice / Video / IM / WebEx /

Presence enabled
IM / Chat enabled
Click 2 WebEx enabled
Click 2 Call enabled
Click 2 Video enabled
25
Use Case Cisco voice enabled Gmail
  • Cisco UC Enable Gmail and Google Apps for
    Business
  • Cisco Jabber APIs
  • Web Softphone (AJAX)
  • IM / Presence (CAXL)
  • User Capabilities
  • View Presence
  • Click 2 IM
  • Click 2 Call
  • Deployment Requirement
  • Corporate VPN active session
  • Demo Completed Integration
  • http//www.youtube.com/watch?vpIGyEubjBrU

Corporate Directory Presence and IM gadget enabled
Corporate Softphone gadget enabled
26
Add Cisco Collaboration to Enterprise Web
Applications The How
27
HELLO WORLD!
28
Hello World!
  • Add voice, video, chat and presence to your web
    application in 10 mins

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29
Hello World!
  • Add voice, video, chat and presence to your web
    application in 10 mins

30
Hello World!
  • Add voice, video, chat and presence to your web
    application in 10 mins

31
Hello World!
  • Add voice, video, chat and presence to your web
    application in 10 mins

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32
Hello World!
  • Add voice, video, chat and presence to your web
    application in 10 mins

33
Hello World!
  • Add voice, video, chat and presence to your web
    application in 10 mins

https//www.pass4sureexam.com/640-461.html
34
Hello World!
  • Add voice, video, chat and presence to your web
    application in 10 mins

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35
Recommended Skillsets
  • Industry standard web technologies
  • REST
  • JavaScript
  • jQuery
  • HTML
  • API naming is easy to understand
  • Developers dont need to be UC or voice experts

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Portal Tour
37
Whats next? SDK Support for Mobile and Native
applications
38
Collaboration enable the mobile web
Roadmap Not Committed
  • Extend Cisco Ajax XMPP Library to support Mobile
    Browsers

Voice and video is being investigated.
Challenge mobile browsers dont support plugins
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Whats available today
  • Url based cross launching of installed Jabber
    applications

ciscojabber//call?addresss
To send an IM ciscochat//goim?screennamesmess
ages
ciscotel//
40
Future Considerations Native SDKs
Roadmap Not Committed
  • Extend the flexibility of the Jabber Web SDK to
    native applications
  • Voice, video, voice messaging, conferencing
    embedded within your application
  • Considerations
  • Trade-offs on screen real estate
  • OS and device prioritization

The Power of Embedded
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Future Considerations Extensibility of our
Native clients
Roadmap Not Committed
  • Business Value
  • Allows customers to extend Jabber
  • natively via C plugins
  • using HTML/JavaScript via extensibility tabs
  • Provides basis for various product modes
  • IM only mode
  • Phone only mode
  • No History mode
  • No presence mode
  • ...

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42
Future Considerations Extensibility of our
Native clients
Roadmap Not Committed
Extensibility in Cisco Jabber
  • Hub Window Plugin
  • Menus
  • Tabs
  • Status bar
  • Search Area
  • Self Presence Area
  • Escalation bar
  • Notification badge
  • Web tab
  • IM Window Plugin
  • Session Escalation
  • Options Plugin
  • Option tabs
  • ... (Integrated session window, server health,
    ...)

43
Future Considerations Extensibility of our
Native clients
Roadmap Not Committed
Communication flow between plugins
addToolbarButton
User pressed the call button
New IM window launched
Telephony Plugin
Message is multicasted to all plugins that might
be interested
Message is routed back to the approriate plugin
Plugin Runtime
onToolbarOpened
onButtonPressed
Plugins decide if they want to add button for
this specific toolbar
1
1
2
IM window Plugin
2
UE logic
Message routing
Make phone call
Messages are modified according to UE logic
Contacts Plugin
Incoming IM Notification
addToolbarButton
Jabber Service Framework
Telephony Service Framework
ECC/CPVE
Config
IMP
Jabber contexts to be injected to the Plugins
44
Next Steps
  • Register on CDN and download the Jabber Web
    toolkit
  • http//developer.cisco.com/web/jabber-developer/ja
    bber
  • Visit us in the World of solutions to see some
    more demonstrations of the SDK in action
  • Recommended Sessions
  • BRKCDN-1003 - How to Add Cisco Collaboration to
    Your Enterprise Web Application The Jabber
    Experience
  • BRKCDN-1007 - Cisco Developer Show and Tell
    Jabber Enabled Enterprise Applications
  • BRKUCC-2480 - Cisco UC Soft clients Deploying
    Cisco Jabber desktop clients
  • BRKUCC-2785 - Understanding Cisco Unified
    Presence 8.6

45
Complete Your Online Session Evaluation
  • Give us your feedback and you could win fabulous
    prizes.Winners announced daily.
  • Receive 20 Passport points for each session
    evaluation you complete.
  • Complete your session evaluation online now (open
    a browser through our wireless network to access
    our portal) or visit one of the Internet stations
    throughout the Convention Center.

Dont forget to activate your Cisco Live Virtual
account for access to all session material,
communities, and on-demand and live
activities throughout the year. Activate your
account at the Cisco booth in the World of
Solutions or visit www.ciscolive.com.  
46
Final Thoughts
  • Get hands-on experience with the Walk-in Labs
    located in World of Solutions, booth 1042
  • Come see demos of many key solutions and products
    in the main Cisco booth 2924
  • Visit www.ciscoLive365.com after the event for
    updated PDFs, on-demand session videos,
    networking, and more!
  • Follow Cisco Live! using social media
  • Facebook https//www.facebook.com/ciscoliveus
  • Twitter https//twitter.com/!/CiscoLive
  • LinkedIn Group http//linkd.in/CiscoLI

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