Ites Company In Kolkata | Outbound Call Centre In Kolkata

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WelcomeToElagoon Business Solutions Pvt. Ltd.
                             The Bridge
Between Your Business Profit

• Martin Burn Business ParkSuite No. 7B, Block
  BP-3, Saltlake,Sector V, Kolkata-700091, India.
• Phone [phone], Fax [phone]

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Table of Content

• Know More About Us
• Who We Are
• Vision Mission
• Our Strength
• Our Team
• Our Services
• Technology

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Know More About Us

• Established by the Industry connoisseurs in 2013
• Elagoon has been providing the best industry
  Business Process Management (BPM) Services all
  across the globe.
• We aim at serving individual business interest
  at cost-effective rates.
• Our delegated workforce is mainly designed for
  Banking, Telecoms, Ticketing Reservation,
  Hotel/Hospitality, Home Appliances, Real Estate
  and Technical Support.

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Who We Are

• We are one of the leading global Business Process
  Outsourcing Providers.
• Supporting multinational clienteles with our team
  of experts across United Kingdom, US Canada has
  given us a standalone identity.
• Our customer centric organization believes in
  delivering client specific robust solutions.
• Keeping in mind the industry benchmark, our
  subject matter experts analyze the requirement to
  provide the optimum solutions.
• Clients can be rest assured to get 247 services.
  

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Vision Mission

• Our Vision
• To become the front-runner in the IT ITES
  Industry.
• Our Mission
• To deliver end-to-end services and solutions to
  customers as per their needs and requirements.
• To work with commitment and nurture the process
  of innovation and excellence.
• To be acknowledged by the clienteles, recognized
  for trust worthiness, integrity and commitment
  towards the services provided.

Elagoon Expanding its business presence with its
registered offices in USA, United Kingdom Canada
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Our Strength

• We believe in TEAM and there lies our STRENGTH.
• When knowledge is power and unity in strength it
  leads to none other than Elagoon.
• Since start-up, we have constantly focused on our
  growth and ability to build strong relationship
  with clients.
• Elagoons success lies in its unique out-sourcing
  solutions through business process management.
• We provide global networked Information
  Technology Enabled Services designed by our
  vertical market and technical expertise.
• Our biggest strength is the tele caller experts
  who constantly refine themselves with close
  pointers from their seniors to expand the
  business.

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Our Team

• Meet the Elagoon Business Solutions Team!
• Elagoon was originated by a team of veteran IT
  consultants at its helm.
• The team combines background in business process
  management, online technology, software
  development and HR.
• Our team believes in rapid yet steady development
  by using the latest technologies.
• We have team players who are dedicated,
  passionate and have the ability to learn and
  create new things.
• Our players believe in best learning that comes
  from co-working and sharing ideas.

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Our Services

• Elagoon focuses on customer engagement and
  delivers excellent business grades through
  advanced technology, global resources and
  industry connoisseurs.
• Our highly experienced experts in different
  industry verticals are committed towards
  delivering A-grade business solutions.
• Our customized Business Process Solutions help
  clients gain value in the marketplace.
• We focus on making your business grow smarter
  and bigger. Our experts will not just save the
  cost but help you work strategically.

Inbound Services Outbound Services
Online Ticketing and Reservation Marketing Survey
247 Inbound Customer Services Helpdesk Lead Generation
Web-Chat Support Telemarketing Sales
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Technology

• Elagoon Technology Resilience
• We stick to high-tech use of business process in
  order to meet the new technology edge.
• Our focus is to improve the entire business
  process enabled by the upgraded technology and
  resilience services.
• Technology Platforms
• Award winning Contact Centre platform
• Feature rich ACD/IVR/PBX, blend
  inbound/outbound, voice logging, webchat, snoop,
  3-way calling
• Connectivity
• An array of internet and voice connectivity from
  multiple telcos
• Broadband via optical link from ISP with
  protected fibre from building to local Pop
• Power Security
• 24 hour instant UPS battery back-up
• In-building diesel generator

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Elagoon Business Solutions Office Location
Address
Contact Info Martin Burn Business Park, Suite No.
7B, Block BP-3, Saltlake, Sector V,
Kolkata-700091, India, Phone [phone]
Fax [phone], Email
contact_at_elagoonites.com Web http//www.elagoonit
es.com
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