WeMark Mystery Shopping:Best Mystery Shopping Company in India - PowerPoint PPT Presentation

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WeMark Mystery Shopping:Best Mystery Shopping Company in India

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Our programs allow our clients not only to gather incident-specific information about the moment of truth when a customer comes in contact with an organization, but also to track and trend attributes and behaviours that impact long-term guest value, satisfaction and advocacy. – PowerPoint PPT presentation

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Title: WeMark Mystery Shopping:Best Mystery Shopping Company in India


1
WeMark Mystery Shopping
Presented by WeMark Marketing Pvt Ltd.
2
About Us
Since our inception, we've been helping good
companies become great companies with our
comprehensive arsenal of proven surveying,
auditing, and management systems. Our programs
allow our clients not only to gather
incident-specific information about the moment of
truth when a customer comes in contact with
an organization, but also to track and trend
attributes and behaviors that impact long-term
guest value, satisfaction and advocacy. WeMark
India is head quartered in New Delhi(India).We
have 18 associate offices across the world at
India, Russia, United Kingdom, UAE, Thailand,
Malaysia, Japan, Indonesia, Srilanka, Mauritius,
Philippines, Singapore and Vietnam and we conduct
audits in every country of the world We have
50K shoppers working with us across 106
countries and conduct over 1.50L mystery
shopping evaluations.
3
Our Services
Mystery shopping Mystery Shopping provides an
insight into what happens when hard won
prospective buyers are in contact with your sales
and customer service teams. It also lay-bare the
areas of improvement both for quality of
deliverable and its delivery channel. Our areas
of operation touch various domains of Hospitality
Industry, and also extend to Sales
and Marketing Audits and Training Initiatives for
our clients. We have specifically-designed
matrices, solutions, and training programs to
address every domain in all the industries.
WeMark uses customized methodologies to assess
how customers experience various products and
services.   Market research Market research i
s any organized effort to gather information
about markets or customers. The key to successful
business is to understand what is that your
customers want and giving that to them in way
that is profitable to you and it can be achieved
by market research.
4
Our Services
We provide Customer Satisfaction Surveys, Due
Diligence Program, Database Management
Applications, Employee Engagement Surveys,
Customer Feedback and Analysis, Employee
Knowledge Audit, Brand Recall Audit, Customer
Experience Consulting, Strategic Consulting,
Feasibility Studies, Employee Feedback and
Analysis, Employee Quality Audit, Brand
Consistency Audit. Market research involves
listening to people, analyzing the information to
help organizations make better decisions and
reducing the risk. Internal audit Internal
auditing is an independent, objective assurance an
d consulting activity designed to add value and
improve an organization's operations. It helps an
organization accomplish its objectives by
bringing a systematic, disciplined approach to
evaluate and improve the effectiveness of risk
management, control, and governance processes.
Internal auditing is a catalyst for improving an
organization's effectiveness and efficiency by
providing insight and recommendations based on
analysis and assessment of data and business
processes. At WeMark we provide- Compliance
Audits, Stock Cash Audits, Trade License
Audits, Tax Audit, Health  Safety Audit, Food
Quality Control Audit
5
Our Services
Training Training is the acquisition of
knowledge, skills, and competencies as a result
of the teaching of vocational or practical skills
and knowledge that relate to specific useful
competencies. We provide training to Hotel
industry in order to improve their capability,
capacity, productivity and performance. Visual
Merchandising Visual merchandising is the art
of creating a visual impact through display of
products in a manner that grabs the attention of
the target audience .This implies that a
particular brands logo as well as other
aesthetic elements has to be exactly the same
everywhere irrespective of the location. We
assist these brands in keeping a thorough check
if their entire network follows the latest visual
merchandising trends along with the prevailing
branding standards or not. In case of any
discrepancy, we report the same so that measures
could be taken to upgrade or rectify it in a
timely manner.
6
Our Services
Geo tagging Geo tagging is a technology that
allows any company, brand or firm to tag its
retail network locations, service centers,
offices, outlets etc. It is geographical
information embedded into an object, be it a
photo or a link. It is represented through the
use of tags to indicate a specific location.
Geo-tagging data usually consists of latitude and
longitude coordinates and also includes names of
the specific place Network Expansion Network
expansion is the key to opening new doors to
achieve business growth. At this competitive
juncture, most of the companies are looking
forward to stretch their geography in order to
meet the increasing demands of people and witness
a surge in their ROI. But expansion is not
possible without prior research that helps
gaining useful insights about the market trends
in multiple geographies and inaccessible areas.
7
Our Services
Conducting research and formulating strategies
tends to be a factor, which involves huge costs,
in case the firm decides to do all by itself.
WeMark discerns this concern and provides the
services that are required before they finalize
the process of network expansion. At WeMark, we
offer services like market research, auditing
etc. at very reasonable costs that helps
companies in planning their expansion strategies
effectively. Having presence in 106 countries
globally and 1500 cities in India, WeMark is
the most reliable and cost effective service
provider.
8
Industries Served
Hotels
Salon
E - Commerce
Gym
Telecom
Restaurants
Electronics
Spa
Automobile
Banking
Aviation
Retail
Entertainment
9
WeMark Presence
10
Contact Us for More Details
Visit us _at_ For India www.wemarkindia.com For
International http//wemarkglobal.com/
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