Reports and Intelligence: IT Service Management Market 2014 – 2018

1

Global ITSM Market 2014-2018

No of pages 92
Publish Date October 2014
2
Description


IT Service Management (ITSM) is a process that
intends to align the delivery of quality IT
services according to the needs of the company by
adopting and implementing tools and solutions
provided by a service provider through people,
process, and technology. ITSM focuses on the
delivery of end-to-end services using the best
practice models, rather than managing each IT
component separately. The ITSM market has
undergone a transformation in recent years. IT
management solutions have become increasingly
sophisticated in their approach. Customer
expectations have also grown more complex and can
no longer be fulfilled by the traditional IT
management practices. Resolving issues is no
longer sufficient today and IT management tools
must ensure that they can provide improved
customer experience at a reduced
cost.  TechNavio's analysts forecast the Global
ITSM market to grow at a CAGR of 6.80 percent
over the period 2013-2018.
3
Key Questions Answered

• What will the market size be in 2018 and what
  will the growth rate be?
• What are the key market trends?
• What is driving this market?
• What are the challenges to market growth?
• Who are the key vendors in this market space?
• What are the market opportunities and threats
  faced by the key vendors?
• What are the strengths and weaknesses of the key
  vendors?
• Detailed Report at http//www.reportsandintellige
  nce.com/global-itsm-2014-2018-market

4
Table Of Content

• Executive Summary
• List of Abbreviations
• Scope of the Report
• Market Research Methodology
• Introduction
• Market Landscape
• Market Segmentation by Application
• Get full TOC at http//www.reportsandintelligence
  .com/global-itsm-2014-2018-market/table-of-content
  s

5
Key Vendors


6

FOR MORE DETAILS
Visit us at
http//www.reportsandintelligence.com/global-itsm-
2014-2018-market
Stay With Us
5933 NE Win Sivers Drive,205, Portland, OR
97220United States
TELEPHONE Direct 1 [phone] Toll Free
1 [phone]E-MAIL sales_at_reportsandintellig
ence.com