Dental Front Office Training Videos Online – Front Office Rocks - PowerPoint PPT Presentation

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Dental Front Office Training Videos Online – Front Office Rocks

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Front Office Rocks offers customized front office training videos to offer solutions and suggestions of how to set your office apart from the rest. Join today! – PowerPoint PPT presentation

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Title: Dental Front Office Training Videos Online – Front Office Rocks


1
Front Office Training Online Tips To Improve
Service at Your Front Desk!
2
  • Front desk employees are the key to the success
    of a business. They are the ones to whom a
    customer encounters upon entry into your
    business, so it is essential that your employees
    present the most positive image possible.

3
  • Whether its a hotel, auto dealer service center,
    professional offices or medical practices, a
    clean, efficient front desk operation provides a
    favorable impression of your business and makes
    customers feel welcome.

4
  • A major component of a successful business is how
    well your office staff is trained to receive
    consumer responses and questions. What can you do
    to optimize the front office? Here are few front
    office training schedules to being a Super Star
    at the Front Desk!

5
ESTABLISH THE RECEPTIONISTS ROLE
  • The office manager trains the employee by
    pointing out the different types of patients the
    employee will encounter, such as older adults who
    are ill or hard of hearing and irate patients.
  • Managers explain other priorities, such as filing
    medical records, recording payments into the
    computer, tracking voice mail messages, and
    keeping personal phone calls to a minimum.

6
TIPS TO TRAIN YOUR FRONT DESK EMPLOYEES
  • Provide your employees with the best front desk
    training video packages available to ensure that
    they have the opportunity to operate as
    efficiently as possible.
  • Another way to ensure the highest level of
    customer service is to either hire a customer
    service trainer or to appoint one within your
    company.

7
FRONT OFFICE TRAINING PROGRAMS WHAT YOU GET
  • Handling difficult people with diplomacy and tact
  • Taking and making calls like a PRO
  • Enhance professionalism and promote exceptional
    customer service

8
  • Front Office Training Videos offered by Front
    Office Rocks are designed to offer solutions and
    suggestions of how to set your office apart from
    the rest. They are designed to be entertaining,
    realistic, and most of all, easy to implement.
  • Join Today
  • Visit www.frontofficerocks.com
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