sap crm training online

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Sap CRM Online Training
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ERP

• Planning the resources in an organization is
  called ERP
• ERP stands for Enterprise Resource Planning which
  is used to integrate one or more departments in
  an organization and it is also used to minimize
  paper work in the organizations.

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Examples for ERPs

• Oracle Apps
• BAAN
• Siebel
• People Soft
• SAP

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Why sap?

• Rich set of modules
• Data integrity
• Data sharing between modules is easy
• Easy administration
• Only one database
• It supports all available databases and OS
• Upgrade from time to time
• 24x7x365 global support
• User friendly

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• Secured and reliable
• Supports interface to other sap/non sap systems
• Sap supports Multilanguage available using
  Unicode
• Easy add-ons to add functionality to existing
  system
• Common programming language which supports oops
  and ABAP. SAP supports JAVA

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SAP AG

• SAP AG is a German software corporation that
  provides enterprise software applications and
  support to businesses of all sizes globally.
  Headquartered in Waldorf, Germany, with regional
  offices around the world.
• SAP is the largest enterprise software company
  in the world (as of 2009).
• It is also the largest software company in Europe
  and the fourth largest globally. The company's
  best known products are its SAP Enterprise
  Resource Planning (SAP ERP) and SAP Business
  Objects software.

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Evaluation of SAP

• SAP was founded in June 1972 as System Analysis
  and Program development by five former IBM
  engineers, later it named as Systems,
  Applications and Products in Data Processing

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• In 1973, the SAP R/1 solution was launched
• Six years later, in 1979, SAP launched SAP R/2
• In 1981, SAP brought a completely re-designed
  solution to market. However, SAP didn't
  significantly improve until the period between
  1985 and 1990. The most major improvements came
  not from the founders or employees, but from a
  partnership with an educational institution,
  "Chico State".

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• Chico State remained SAP's only educational
  partner for the first few years, vastly improving
  and extending modules within R/2, which led to
  the development of R/3 with a few new modules.
  SAP and Chico State developed and released
  several versions of R/3 in 1992 through 1995.

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WHAT IS R/3

• 3 TIER LAND SCAPE SYSTEM
• DATABASE LAYER
• APPLICATION LAYER
• PRESENTATION LAYER

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Sap releases

• SAP R/3 Release 3.1I
• SAP R/3 Release 4.0B Release Date June 1998
• SAP R/3 Release 4.5B Release Date March 1999
• SAP R/3 Release 4.6A Release Date 1999
• SAP R/3 Release 4.6B Release Date Dec 1999
• SAP R/3 Release 4.6C Release Date April 2001
• SAP R/3 Enterprise Release 4.70 Release Date
  March- Dec 2003
• SAP R/3 Enterprise Edition 4.7
• SAP Enterprise Central Component 5.0
• SAP Enterprise Central Component 6.0
• SAP R/3 ENTERPRISE PORTAL 7.0

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• ECC 5.0
• ECC 6.0
• ECC 6.0 with EHP-5

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SAP MODULES

• Sap is a set of integrated modules
• Namely sales, finance, planning and management,
  material, production, quality etc.,
• Sap is available as an integrated pack

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• Technical
• Functional

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Technical consultant

• ABAP
• BASIS

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FUNCTIONAL CONSULTANT

• SALES
• CRM
• FICO
• HR
• ETC.,

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BASIS

• BUSINESS APPLICATION SOFTWARE FOR INTEGRATED
  SOLUTIONS

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BASIS CONSULTANT JOB

• INSTALLATION
• POST INSTALLATION
• MOVING PRODUCTS FROM ONE SERVER TO ANOTHER
• MIGRATION
• UPGRADATION
• FIXING THE ERRORS
• MONITORING SAP
• SUPPORT

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Hardware Sizing

• To analyse the business requirements of an
  organization level depending upon the users data
  will allocate the hardware resources. We can give
  over business time, standby time, legacy data,
  o/s and DB version, data archiving. Steps for
  Hardware sizing
• Contact SAP
• Get OSSID (Online SAP Service ID)
• Login to www.service.sap.com/qsizing (It is sap
  official site)
• Go to Quick Sizer Tool
• Enter project name/Customer Number
• Create Project
• No. of Users (Low/Medium/High Activities)
• Amt. of legacy data.
• No. of modules.
• I) user based ii) object based.
• Select operating system of SAP
• Select database and its version.
• Select the peak load time.
• High availability.
• Data SecurityMirroring/Raid/Clustering .etc.,
• Save the details.
• Calculate the Results.

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Output of Hardware Sizing

• Disk size.
• Memory requirement in MB
• CPU requirement in SAPS System Application
  Benchmarks for Performance standards
• SAPS are calculated based on the usage of
  processors.
• Analysis says that each 1500 saps we require one
  CPU.

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Installation
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Pre-Requisites

1. Proper hardware is received according to H/W
   Sizing.
2. Verify SAP Software.
3. Installation document from SAP ?
   www.service.sap.com
4. Read the document and highlight the steps
   involved inst. guides.
5. Internet connection to resolve the runtime
   issues.
6. Install o/s and patches
7. Get a static IP address from N/W team
8. Assign the IP address
9. Specify an IP address and Host name entry in
   \etc\hosts
10. Dump the s/w into server
11. Setup Virtual Memory VM3RAM500
12. Install current version of JAVA because SAP
    Installation too requires JAVA Runtime
    Environment JRE
13. Set the environment variable JAVA_HOME Path
14. Install Oracle and Patches.

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There are 2 installation toolsR/3 setup lt
4.6Csapinst gt4.7 EESAP Installation consists
of 3 Types1. Central Instance Installation2.
Database Instance Installation3. Dialog Instance
Installation
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SAP Architecture

• Process Flow (LOGON)
• 1. User requests
• 2. Dispatcher handles the request
• 3. Keeps in queue and assign WP based on FIFO
• 4. The work process gets the username, password,
  client, logon language and the task handler
  interprets and hand over the task to the database
  process.
• 5. The DB process checks the credentials of the
  user and provides the necessary authorizations to
  the process.
• 6. The entire information is copied into the
  user context which is referred as ROLL OUT. (The
  information is copied into Roll Area which is
  subsequently available for all the requests made
  by the user)

It Consists 3 Layers. 1. Presentation Layer 2.
Application Layer 3. Database Layer.
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Instances is of various types

• 1. Database Instance .
• 2. Central Instance.
• 3. Dialogue Instance.
• 1. Database Instance This is the Instance where
  database is installed.2. Central Instance This
  is the Instance where Application Server/ Tier/
  Layer are installed. There will be only one
  instance in the entire system.3. Dialogue
  Instance These are the instances which are used
  to handle the load on the central instances. We
  can install as many instances as possible
  assuming that each instance can serve up to 200 -
  500 users depending upon the type of the
  users.Installation LogsSapinst.log -
  Specifies the installation success /
  failureSapinst_dev.log - also provides similar
  log in case of installation is aborted

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Types of Work Processes

• Even though the processes are unique at OS level
  SAP differentiated between the work processes
  based on the nature of work.
• The process are determined by the instance name
  DVEBMGSltInstance_Nogt
• For Dialogue instances the work process will be
  denoted as D01, D02....
• D - Dialogue
• V - Update
• E - Enqueue
• B - Back ground
• M - Message
• G - Gateway
• S - Spool
• DVEBMGS is only available in the Central
  instance.
• D01 to DN-1 for Dialogue instances.

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• 4. BACKGROUND 'B'
• The tasks which are expensive or time consuming
  are scheduled to run in the background mode
  non-interactively. There should be atleast 2
  background work process in the system
• 5. MESSAGE 'M'
• There should be only 1 message server in the
  entire R/3 system. It is used to manage all the
  dispatchers. It is used to load balance the
  requests to identify the least loaded dispatcher.
• It is also used to provide locks to the request
  that are coming from Dialogue instances.
• 6. GATEWAY 'G'
• It is used to provide a means of communication
  with SAP and NON-SAP systems. There will be only
  1 gateway for each instance.
• 7. SPOOL 'S'
• It is used to print the documents to a printer
  or output to a fax machine etc. There should be
  atleast 1 Spool process in the entire system. It
  is also possible to configure more spool process
  depending on the print/ spool volume.

• Central Instance DVEBMGS - 2112111
• It hosts all the process and their will be only
  one central instance in the entire system.
• 1. DIALOGUE 'D'
• It is only the process which communicates
  interactively with the users. There should be
  atleast 2 Dialogue work process per instance.
  Dialogue work process initiates Update,
  Background and Spool.
• 2. UPDATE 'V'
• It is used to update the transactions in the
  database. It is initiated by Dialogue process.
  There should be atleast 1 Update in the entire
  system. It is also recommended to have an update
  process for every 5 Dialogue.
• 3. ENQUEUE 'E'
• It is used to provide locks for the records
  that are going to be updated. It ensures
  consistency for updates. There will be only 1
  Enqueue configured in the system during the
  installation. It is possible to have more than
  one enqueue provided they are installed or
  configured on the central instance.

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Types of Work Processes

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Contact USA 1-6786933994,1-6786933475 India
91-9052666558,91-9052666559,
040-69990056 E-mail info_at_magnifictraining.com
http//www.magnifictraining.com