An Online Collaboration Platform Can Solve Many Enterprise Problems

1
Synergy, Innovation and Creativity
An Online Collaboration Platform Can Solve Many
Enterprise Problems
www.synotive.com connect_at_synotive.com 1300
894 506
2
Synergy, Innovation and Creativity
Until recently. A Day in the Life of a Typical
Enterprise
Staff Line Managers Management Clients
Log on and start working. Log on and start working. Send emails to get reporting Unable to get through the phones
They spend the next couple of hours sending out a dozen emails. They spend the next couple of hours sending out a dozen emails. Review reporting Need to report inaccuracy
Sending out attachments. Review emails Incorrect/missing reporting Need to update document
Make client calls. Create complex reports Emails back and forth Need to get in touch as emails are unanswered
Create reports. Send reports out via email
www.synotive.com connect_at_synotive.com 1300
894 506
3
Synergy, Innovation and Creativity
Realistically, none of these four entities are
really happy. They trudge along each day but
there is a lot at stake here.
www.synotive.com connect_at_synotive.com 1300
894 506
4
Synergy, Innovation and Creativity
Staff cannot be effective and efficient when they
have to access different portals to get their
work done. Time is wasted in making notes in one
system and adding a file to another. Line
Managers with already so much on going on, have
to create reports which may end up being clumsy
and incorrect. Hours are spent trying to fix tiny
mistakes which cost the company time and
money. Management is frustrated as they have to
deal with inaccurate reporting which leads not
being able to make an informed decisions about
objectives and goals. Clients are the most
frustrated of the lot who sometimes are left in
the dark as to how their project is going and run
around in circles trying to get answers.
www.synotive.com connect_at_synotive.com 1300
894 506
5
Synergy, Innovation and Creativity
In recent years, online collaboration platform
have taken enterprises by the horns and shaken
the industry. Technology companies have come to
the rescue and now help enterprises streamline
their business processes to create efficient and
effective teams. It takes a few years on
research to find out what slows down the
processes and makes workflows muddled and
confused for employees. With all the finding put
together, an online collaboration system is
developed where
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894 506
6
Synergy, Innovation and Creativity
Clients Has Visibility of Their Projects
A secure environment was created so that where
possible, clients could gain access to
information regarding their project. Clients
could view documents, send a ticket etc. When a
task was completed which required the clients
approval, the client would be
notified and they just had to add their comments
and send the task back. This increased the
efficiency and ensured that projects could be
completed in the required timeframe.
www.synotive.com connect_at_synotive.com 1300
894 506
7
Synergy, Innovation and Creativity
Company Knowledgebase
Company now knows the value of knowledge and
understands that these days, there is too much
information floating around. As such, a feature
they built was the knowledgebase where,
employees, management could upload content to be
shared within the organisation.
Different permission level settings allowed for
specific departments to view the content or
allowed for companywide view of the documents.
www.synotive.com connect_at_synotive.com 1300
894 506
8
Synergy, Innovation and Creativity
Projects The Overall Picture
The powerful projects module has all the features
to run a successful project. If there is
collaboration required from various departments,
then there are sub-tasks where tasks can be
assigned. There are features such as milestones,
calendar options and much more. They made it
easier for projects to be tracked.
www.synotive.com connect_at_synotive.com 1300
894 506
9
Synergy, Innovation and Creativity
Enterprises who combine the right processes and
attitudes with the right online collaboration
platforms will eventually reduce complicated
communication between employees, departments,
management and clients and increase their
efficiency and overall output.
www.synotive.com connect_at_synotive.com 1300
894 506
10
Synergy, Innovation and Creativity
Thank You Very Much for Your Time
Synotive Pty. Ltd. Address Exchange Tower,
Suite 1209, 530 Little Collins Street, Melbourne,
Victoria, 3000, Australia Website
www.synotive.com Email connect_at_synotive.com Phone
no. 1300 894 506