Redefine clinical workflows with PatientSafe Solutions

1
Five Steps To Improve Clinical Communication
Using Enterprise Smartphone Solutions
2
Problems with Patient Care in Hospitals
Many medication errors due to interruptions
while medication is being prepared and
administered
Lots of wasted time as nurses track down
physicians
Patient complaints about noise result in lower
patient satisfaction scores
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3
The Old Solution
Pagers and other disparate legacy communication
solutions dont solve the problems.
No secure messaging
No voice/data integration
No single communication device
No agility
4
The New Solution
An enterprise-wide smartphone solution enables
resolution of complex care delivery issues like
Accuracy
Noise
Security
Timeliness
5
Five-step Framework
1. Identify the drivers
5. Train, deploy, and learn from the clinical
staff
2. Assess the Wi-Fi and computing infrastructure
4. Craft the Deployment strategy
3. Select the right vendor
6
Step 1 Identify the Drivers

• What are your key drivers?
• Facilitating nurse to MD communication?
• Reducing noise?
• Integrating alarms/alerts?
• Identifying your drivers can
• Help a project sponsor get buy-in from key
  stakeholders
• Lead to a more collaborative roll out

7
Step 2 Assess the Wi-Fi Infrastructure

• Ask your IT or facilities department questions
  like these
• Is your hospital friendly to wireless voice
  communications?
• Can your legacy system integrate with a new
  state-of-the-art system?
• How many nurses and doctors per shift will be
  using the smartphone solution?

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Step 3 Select the Right Vendor

• Ask questions such as these
• Will the smartphone solution be IT-friendly and
  meet security needs?
• Does the vendor have an enviable track record in
  the healthcare arena?
• Will the vendor help with training?
• The drivers developed in Step 1 are critical here.

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Step 4 Craft the Deployment Strategy

• Start with a care area that has product champions
  and the required Wi-Fi infrastructure
• Work with your vendor to incorporate feedback
  quickly, so early users become product
  evangelists
• Run your pilot program long enough to
  sufficiently test-drive the solution

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Step 5 Train, Deploy, and Learn from the
Clinical Staff

• Make sure you have the engagement of the clinical
  community.
• Make sure your vendor provides
• Training from day one
• Troubleshooting during the testing phase
• 24/7 support

11
Summary
Improving the speed, accuracy, efficiency, and
workflow of your clinical staff is the bottom
line to improved patient care and cost reduction.
Download the white paper and checklist